Cisco Cisco Packet Data Interworking Function (PDIF)
Troubleshooting
Detecting Faulty Hardware ▀
ASR 5500 System Administration Guide, StarOS Release 17 ▄
181
Table 21. DPC/UDPC Run/Fail LED States
Color
Description
Troubleshooting
Green
Card powered up with no
errors detected.
errors detected.
None needed.
Blinking
Green
Green
Card is initializing and/or
loading software.
loading software.
This is normal operation during boot-up.
Red
Card powered up with
error(s) detected.
error(s) detected.
Errors were detected during the Power On Self Tests (POSTs). It is likely that the
errors were logged to the system's command line interface during boot.
errors were logged to the system's command line interface during boot.
None
Card is not receiving
power.
power.
for troubleshooting information.
Verify that the power source is supplying ample voltage and current to the chassis.
Verify that the card is properly installed and licensed per the instructions in the ASR
5500 Installation Guide.
5500 Installation Guide.
If all of the above suggestions have been verified, it is possible that the DPC/UDPC
is not functional. Please contact your service representative.
is not functional. Please contact your service representative.
DPC/UDPC Active LED States
The Active LED on the DDPC/UDPCPC indicates that the software is loaded on the card and that the card is ready for
operation. When the system first boots up, all installed DPC/UDPCs are booted into standby mode. The system must
then be configured as to which DPC/UDPCs should serve as redundant components (remain in standby mode) and
which should function as active components.
operation. When the system first boots up, all installed DPC/UDPCs are booted into standby mode. The system must
then be configured as to which DPC/UDPCs should serve as redundant components (remain in standby mode) and
which should function as active components.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 22. DPC/UDPC Active LED States
Color
Description
Troubleshooting
Green
Card is active.
The first time power is applied to the system, all of the DPC/UDPCs should be
booted into the standby mode. Therefore, this LED should be off.
booted into the standby mode. Therefore, this LED should be off.
Blinking
Green
Green
Tasks or processes are being
migrated from an active DPC
to a standby DPC.
migrated from an active DPC
to a standby DPC.
Verify that the Redundancy LED on a standby DPC/UDPC is also blinking green. If
so, there is an issue with the active DPC/UDPC and it is transferring its processes.
so, there is an issue with the active DPC/UDPC and it is transferring its processes.
Refer to Monitoring the System for information on determining the status of the
DPC/UDPC and system software processes and functionality.
DPC/UDPC and system software processes and functionality.
None
Card is not receiving power.
OR
Card is in Standby Mode.
OR
Card is in Standby Mode.
Verify that the Run/Fail LED is green. If so, the card is receiving power and POST
results are positive. If it is off, refer to
results are positive. If it is off, refer to
troubleshooting information.
Check the state of the Redundancy LED. If it is green, the card is in standby mode.
This is normal operation for the initial power-up. If needed, refer to the Configuring
DPC Availability section of System Settings for information on making the card
active.
This is normal operation for the initial power-up. If needed, refer to the Configuring
DPC Availability section of System Settings for information on making the card
active.