Cisco Cisco Packet Data Gateway (PDG)
Troubleshooting
▀ Detecting Faulty Hardware
▄ ASR 5000 System Administration Guide, StarOS Release 18
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Table 22. Packet Processing Card Active LED States
Color
Description
Troubleshooting
Green
Card is active.
The first time power is applied to the system, all of the packet processing
cards should be booted into the standby mode. Therefore, this LED should be
off.
cards should be booted into the standby mode. Therefore, this LED should be
off.
Blinking
Green
Green
Tasks or processes are being
migrated from an active card to a
redundant/secondary card.
migrated from an active card to a
redundant/secondary card.
Verify that the Standby LED on a redundant packet processing card is also
blinking green. If so, there is an issue with the card that was active and is
transferring its processes.
blinking green. If so, there is an issue with the card that was active and is
transferring its processes.
Refer to Monitoring the System for information on determining the status of
the packet processing card and system software processes.
the packet processing card and system software processes.
None
Card is not receiving power.
OR
Card is in Standby Mode.
OR
Card is in Standby Mode.
Verify that the Run/Fail LED is green. If so, the card is receiving power and
POST test results are positive. If it is off, please refer to
POST test results are positive. If it is off, please refer to
for troubleshooting information.
Check the state of the Standby LED. If it is green, the card is in standby
mode. This is normal operation for the initial power-up. If needed, refer to the
Configuring Packet Processing and Line Card Availability section of System
Settings for information on making the card active.
mode. This is normal operation for the initial power-up. If needed, refer to the
Configuring Packet Processing and Line Card Availability section of System
Settings for information on making the card active.
Packet Processing Card Standby LED States
The Standby LED on a packet processing card indicates that software is loaded on the card, but the card is serving as a
redundant component. When the system first boots up, all installed packet processing cards are booted into standby
mode. The system must then be configured as to which packet processing cards should be redundant (remain in standby
mode) and which should be active.
redundant component. When the system first boots up, all installed packet processing cards are booted into standby
mode. The system must then be configured as to which packet processing cards should be redundant (remain in standby
mode) and which should be active.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 23. Packet Processing Card Standby LED States
Color
Description
Troubleshooting
Green
Card is in redundant mode.
The first time power is applied to the system, all of the packet processing
cards should be booted into the standby mode. Therefore, this is normal
operation.
cards should be booted into the standby mode. Therefore, this is normal
operation.
Blinking
Green
Green
Tasks or processes are being
migrated from the active SMC to the
redundant/secondary SMC.
migrated from the active SMC to the
redundant/secondary SMC.
Verify that the Active LED on the redundant packet processing card is
also blinking green. If so, there is an issue with the active packet
processing card and the system is transferring its processes.
also blinking green. If so, there is an issue with the active packet
processing card and the system is transferring its processes.
Monitoring the System for show commands, the outputs of which will
assist in further determining the problem.
assist in further determining the problem.
System Logs for information on how to view logs.
The SNMP MIB Reference for information on associated status and alarm
conditions.
conditions.