Cisco Cisco Aironet 1240 AG Access Point Libro blanco
White Paper
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Conclusion
Pervasive wireless LAN deployment supports new services that enable applications to significantly
improve the operational efficiency as well as customer satisfaction in retail enterprises. Deploying
the Cisco Unified Wireless Network pervasively across retail enterprises enables comprehensive
guest, security, location, and voice services. Through a pervasive guest network, vendors,
customers, and employees can gain access to and use valuable information anywhere and
at any time to improve operations and increase customer satisfaction.
Security services are a critical piece of any IT security strategy to protect against wireless threats,
such as rogue client access points. Immediate identification and prevention of such threats is
critical to maintain network and data integrity. As retail enterprises are likely holders of confidential
customer information, it is imperative that these potential vulnerabilities be fixed before customer
trust is violated and brand equity is damaged as a result of a security breach.
Location services can be coupled with security to provide fine-grained authentication of users
based on their physical placement within a building, creating an even higher hurdle for would-be
hackers. And tracking assets and inventory, from hand scanners, to registers, to in-store inventory,
to individual employees, ensures that people and resources are used efficiently, and security of
valuable items or people is maintained.
Voice services complete the picture by providing real-time communication for every employee so
that customer responsiveness can be improved without adding the cost of a cellular phone to
employee overhead, a cost that would be unacceptable in the 3 percent net margin world of retail..
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C11-360203-01 5/07