Cisco Cisco Prime Service Catalog 10.0 Referencia técnica

The Cisco Prime Service Catalog 10.0 Integration Guide explains all of the features you can use to 
integrate the Cisco Prime Service Catalog (Service Catalog) application to other applications and 
systems for a complete solution at your site.

Service Catalog is built to integrate with your corporate directory so that it can consume data from that 
directory to determine each end-user’s department membership, role, and place in the corporate 
reporting structure. The data in that directory may need to be augmented and transformed at the same 
time as it is loaded into the Service Catalog database, however, to fulfill the specific requirements of 
your service catalog. This guide explains how you do just that.

Service Catalog also provides a number of APIs for solving complex service delivery use-cases, 
including automation, and the submission of service requests and instantiation of service items through 
a mechanism other than the Service Catalog user interface. Those APIs are fully documented here.

Finally, this guide explains the Service Link module, through which you can configure Agents that 
orchestrate workflows in external systems.

This guide is aimed at the individual or team responsible for implementing the Service Catalog 
application and integrating it with all other corporate systems, including the corporate directory or 
directories.

The Cisco Prime Service Catalog 10.0 Integration Guide is divided into the following seven chapters:

: This chapter describes how to configure directory 

integration for Service Catalog using the Administration module. It also describes the set of public 
APIs and interfaces available for customizing the integration options available; best practices for 
compiling and deploying custom code; and steps to configure the custom code using the 
Administration module.

: This chapter describes the Service Link module that provides integration 

with external systems.