Cisco Cisco MGX-FRSM-HS2 B Serial Frame Service Module Libro blanco

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Figure 10. MOS Threshold Chart

NAM provides a snapshot of current call quality vis-à-vis the thresholds that are configured (Figure 10). This report

allows administrators to quickly determine whether or not any calls have exceeded the set thresholds. In the picture

above, all calls are of excellent quality indicating that VoIP is operating without any problems.

Cisco NAM Integration with Cisco Unified Communications Management Suite

The Cisco Unified Communications Management Suite of products provides end-to-end visibility into all aspects of

VoIP networks. To analyze voice quality, the Cisco Unified Communications Management Suite rolls up voice

metrics from the NAM for networkwide quality analysis. Such an integrated system provides a comprehensive view of

voice quality across the network. Also, it allows troubleshooting of performance issues experienced in one part of the

network but whose root cause may be located elsewhere.

The products within this suite, which will collect and use information rolled up from the NAM, directly or indirectly, are

defined briefly:

●

Cisco Unified Operations Manager monitors and diagnoses problems as well as tests and tracks changes

and inventory, providing network visibility and real-time operations management capabilities.

●

Cisco Unified Service Monitor tracks and reports on the user experience, providing automated diagnostics for

high service quality assurance.

●

Cisco Unified Service Statistics Manager provides robust executive and operational reports as well as

capacity planning reports.