Cisco Headend System Release 3.2 Guía De Instalación
Chapter 15 Troubleshooting
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4017650 Rev C
Enable Logging on the DNCS
Introduction
From the Logging Summary window, you can select the type of information the
DNCS records about critical processes (and their libraries). When the DNCS records
this information, it stores the information in the following locations:
DNCS records about critical processes (and their libraries). When the DNCS records
this information, it stores the information in the following locations:
Collective information about all processes is stored in dncsLog in
/var/log/dncsLog.
/var/log/dncsLog.
Information about individual processes is stored in /dvs/dncs/tmp/[name of
process.*]. The file name of the log for an individual process is the name of the
process followed by a 3-digit counter. For example, the file name for the
qamManager log might be qamManager.000.
process.*]. The file name of the log for an individual process is the name of the
process followed by a 3-digit counter. For example, the file name for the
qamManager log might be qamManager.000.
The Logging utility is most useful when you are experiencing problems and want to
capture information that can help you resolve the problem. After you adjust the
logging level for a specific site and process, you can open the DNCS log in
/var/log/dncsLog and view the data that the DNCS has recorded. Or open the log
for an individual process in /dvs/dncs/tmp/[name of process.*].
capture information that can help you resolve the problem. After you adjust the
logging level for a specific site and process, you can open the DNCS log in
/var/log/dncsLog and view the data that the DNCS has recorded. Or open the log
for an individual process in /dvs/dncs/tmp/[name of process.*].
Important: For additional details about the Logging feature, refer to the DNCS
Online Help for System Release i4.2.1 (UNIX Version) (part number 4026560).
Online Help for System Release i4.2.1 (UNIX Version) (part number 4026560).
Setting Logging on the DNCS
Adjust Logging Levels on the DNCS
Complete the following steps to select logging levels for processes running on the
DNCS.
1 On the DNCS Administrative Console, click the DNCS tab.
2 Click the Utilities tab.
3 Click Logging. The Logging Summary for Host window opens and displays the
DNCS.
1 On the DNCS Administrative Console, click the DNCS tab.
2 Click the Utilities tab.
3 Click Logging. The Logging Summary for Host window opens and displays the
processes of the DNCS host as the default.