Cisco Headend Digital Broadband Delivery System Guía De Instalación
Chapter 2 DNCS Pre-Upgrade Procedures
50
4042389 Rev A
9 Are any UI processes running (such as dbUIServer or podUIServer)?
If yes, type /dvs/dncs/bin/stopSOAPServers and then press Enter.
If no, go to step 13.
10 Type ps -ef | grep -i ui and then press Enter to confirm that all UI processes
have stopped.
Note: If any UI processes are still running, type
/dvs/dncs/bin/stopSOAPServers again and then press Enter.
Note: If any UI processes are still running, type
/dvs/dncs/bin/stopSOAPServers again and then press Enter.
11 Type ps -ef | grep -i ui and then press Enter to confirm that UI process have
stopped.
12 Are any UI processes still running?
If yes, type kill -9 [PID] and then press Enter for any UI process that is still
running.
Note: Substitute the process ID of the running process for [PID].
running.
Note: Substitute the process ID of the running process for [PID].
If no, go to step 13.
13 Type showActiveSessions and then press Enter.
Result: One of the following messages appears:
A message indicating that the INFORMIXSERVER is idle
A message listing active database sessions
14 Did the message in step 13 indicate that there are active database sessions?
If yes, complete these steps:
a Type killActiveSessions and then press Enter. The system removes all
a Type killActiveSessions and then press Enter. The system removes all
active sessions from the database.
b Type showActiveSessions again and then press Enter.
c Did a message appear indicating that there are active database sessions?
c Did a message appear indicating that there are active database sessions?
If yes, call Cisco Services.
If no, go to step 15.
If no, go to step 15.
15 Type dncsKill and then press Enter. The system terminates if the dncsInitd
process is still running.
16 Wait a few moments, and then type ps -ef | grep dncsInitd and press Enter.
The system reports whether the dncsInitd process is still running.
17 Is the dncsInitd process still running?
If yes, then repeat this procedure from step 15 until the process stops
running, then go to the installation procedures.
running, then go to the installation procedures.
If no, go to the installation procedures.