Cisco Cisco StadiumVision Mobile Reporter Manual De Mantenimiento
© 2012 Cisco Systems, Inc. All rights reserved.
Page 69 of 83
Chapter 5 Troubleshooting
This chapter provides information about the available troubleshooting tools as well as a list of
common problems and how to resolve them.
common problems and how to resolve them.
Service Monitoring
To assist in troubleshooting, Cisco StadiumVision Director allows you to monitor the services (and
servers) that are used in the solution. Pertaining to the operations of luxury suites, you can monitor
Cisco StadiumVision Director and the following:
servers) that are used in the solution. Pertaining to the operations of luxury suites, you can monitor
Cisco StadiumVision Director and the following:
• CUCM Server
To view the latest monitoring information, go to Management Dashboard > Monitor and Status >
Services.
Services.
For more information about the service monitors, see the
Logs
Cisco StadiumVision Director maintains activity logs which can be accessed via the Cisco
StadiumVision Director Web GUI Main Menu (shown below). These logs contain information that may
be useful in troubleshooting. Specifically, the sv_config_problems.log is designed to log configuration
errors in the system.
StadiumVision Director Web GUI Main Menu (shown below). These logs contain information that may
be useful in troubleshooting. Specifically, the sv_config_problems.log is designed to log configuration
errors in the system.
To view or download the logs:
1. Login to Cisco StadiumVision Director.
2. Select System State Reports.
2. Select System State Reports.