Cisco Cisco StadiumVision Director Manual De Mantenimiento
Owner
Issue experienced in the field
EDO
Specific DMPs / group of DMPs move from Normal State without
any intervention.
Troubleshooting / Solution
1. Confirm if the backup Cisco StadiumVision Director server still has its services
running, which could result in some DMPs responding to that server’s
commands.
2. Stop the Cisco StadiumVision Director services on the backup (secondary) Cisco
StadiumVision Director server.
Escalation
Capture Proof of Play, sv_dev_debug log, sv_msg_trace.log, sv_dmp_syslog and
event script name and send to escalation along with Cisco StadiumVision Director
and DMP firmware version.
Troubleshooting Unexpected Content/Action on the DMP
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