Cisco Prisma HDRx Reverse Optical Receiver Platform & Power Supply System Referencia técnica
4035634 Rev A
3
Issue and Resolution
Issue and Resolution
ECO 145440 was implemented on June 23, 2009 to introduce the Independent mode
redundancy feature on PNs 4012717 and 4012718. This ECO resulted in new module
software and devtype version for both products.
redundancy feature on PNs 4012717 and 4012718. This ECO resulted in new module
software and devtype version for both products.
A limited number of receivers in finished goods and in-process inventory (WIP) may
have been shipped to customers with an incorrect combination of module software
and devtype. This mismatch may not allow the Prisma II LCI to detect and configure
the receiver.
have been shipped to customers with an incorrect combination of module software
and devtype. This mismatch may not allow the Prisma II LCI to detect and configure
the receiver.
Customers can confirm both software and devtype version through LCI polling. LCI
Version 2.3 supports both standard and high gain receiver models if the current
devtype file is loaded.
Version 2.3 supports both standard and high gain receiver models if the current
devtype file is loaded.
The following table lists the current software and devtype for the two receiver
models in question:
models in question:
Part Number Description
Software Revision
Devtype
4012717 P2-HD-RXR-HG-SA
1.01.19
2022
4012718 P2-HD-RXR-SA
1.01.20
2023
The following table lists the software and devtype version prior to ECO 145440 for
both receiver models:
both receiver models:
Part Number Description
Software Revision
Devtype
4012717 P2-HD-RXR-HG-SA
1.01.14
2018
4012718 P2-HD-RXR-SA
1.01.15
2019
Resolution
Users with equipment exhibiting this software-devtype mismatch have two options:
Return the product for repair or replacement.
Upgrade the receivers on-site with assistance from Cisco technical support.
Contact Customer Service for upgrade instructions or to return the receiver for
service. Refer to For Information (on page 4) for contact information.
service. Refer to For Information (on page 4) for contact information.
Note: A Prisma II ICIMII or XD ICIM and the SOUP utility are required for an
upgrade in the field.
upgrade in the field.