Hamlet HRDSL150W Manual De Usuario
Wireless ADSL2
+
Router
HRDSL150W
User Manual
67
LAN Interface
I cannot access Wireless ADSL2+ Router from the LAN or ping any computer on the LAN.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet LEDs on the front panel. A LAN LED should be on if the port is
connected to a computer or hub. If the LAN LEDs on the front panel are off, refer to
Section A.1.2.
2
Make sure that the IP address and the subnet mask of Wireless ADSL2+ Router and
your computer(s) are on the same subnet.
WAN Interface
Initialization of the ADSL connection failed.
STEPS
CORRECTIVE ACTION
1
Check the cable connections between the ADSL port and the wall jack. The DSL
LEDs on the front panel of Wireless ADSL2+ Router should be on.
2
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are
the same as what you collected from your telephone company and ISP.
3
Restart Wireless ADSL2+ Router. If you still have problems, you may need to verify
your VPI, VCI, type of encapsulation and type of multiplexing settings with the
telephone company and ISP.
I cannot get a WAN IP address from the ISP.
STEPS
CORRECTIVE ACTION
1
The ISP provides the WAN IP address after authenticating you. Authentication may
be through the user name and password, the MAC address or the host name.
2
The username and password apply to PPPoE and PPoA encapsulation only. Make
sure that you have entered the correct
Service Type, User Name and Password
(be sure to use the correct casing).
Internet Access
I cannot access the Internet.
STEPS
CORRECTIVE ACTION
1
Make sure Wireless ADSL2+ Router is turned on and connected to the network.
2
If the DSL LEDs are off, refer to Section A.1.3.
3
Verify your WAN settings.
4
Make sure you entered the correct user name and password.
Internet connection disconnects.
STEPS
CORRECTIVE ACTION
1
Check the schedule rules.
2
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting.
3
Contact your ISP.