Cisco Cisco Customer Response Solution Downloads Guía De Información
Cisco Systems, Inc.
All contents are Copyright © 1992–2008 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Page 7
Security/AntiVirus
Software
CRS Java Compatibility
for Custom Classes/
SDK
Directory
Historical/Config
Database
Enterprise Database
(Dev Test)
Cisco Security Agent (CSA)
4.0.1.539-1.0
4.0.1.539-1.1(3)
4.0.1.539-1.1(5)
4.0.2.629-1.1(6)
4.0.2.629-1.1(7)
4.0.2.629-1.1(8)
4.0.2.629-1.1(9)
4.0.2.629-1.1(10)
4.5.0.573-2.0(1)
4.5.1.639-2.0(3)
4.5.1.645-2.0(4)
4.5.1.655-2.0(5)
5.0.0.187-3.0(1)
5.0.0.205-3.0(3)
5.0.0.210-3.0(3)
5.0.0.216-3.0(4)
5.0.0.217-3.0(5)
5.0.0.217-3.0(6)
McAfee VirusScan Enterprise
McAfee VirusScan Enterprise
4.1
7.0
Norton Antivirus Enterprise
Not supported
Sun JDK 1.1.8
DC Version 2.5
Active Directory 2000
Netscape (iPlanet) 4.1
MSDE 1.0
MS SQL Server 7 (Only
with Cisco CallManager
CoResident)
Oracle 8i
Sybase Adaptive
Server 12
IBM DB2 7.2
MS SQL Server 7
MS SQL Server 2000
Backup and
Restore
Editor
Client OS
Cisco IP ICD
Agent Desktop Client OS
CAD/CSD/CDA Client
OS
4
HR Client
5
OS
3.5.44 Please see CM compatibility for
3.5.53 recommended BARS version.
Win98d 2nd Edition
Win NT Professional
Win 2000 Professional
Win XP Professional
Win XP Professional SP2
Win NT Professional
Win 2000 Professional
Win XP Professional
Win XP Professional SP2
(Please check Tech Tips &
Release Notes)
Not applicable
Win98 2nd Edition
Win NT Professional
Win 2000 Professional
Win XP Professional
Win XP Professional SP2
Win NT Professional
Win 2000 Professional
Win XP Professional
Win XP Professional SP2
(Please check Tech Tips &
Release Notes)
Win98 2nd Edition
Win 2000 Professional
Win XP Professional
Win XP Professional
Win 2000 Professional
Win XP Professional
Win XP Professional
SP2 (Please check Tech
Tips & Release Notes)
CAD/CSD Client Version
Media Term Client Version
4.3.1.19
1.0.0.1 (Built Tuesday, October 29, 2002, 3:15:26 PM)
HR Client MDAC Supported Languages
Cisco Works
Wallboard
Crystal Reports
Version 2.7
IVR Prompts:
IVR Prompts:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Chinese (Mandarin),
Japanese, Italian, Korean, Portugese (BR),
Hebrew (IL), Thai
ASR:
ASR:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Japanese, Italian
TTS:
TTS:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Italian
VXML Grammar:
VXML Grammar:
English (US, CA, GB), Spanish(US, MX, CO, ES),
French (CA, FR), German, Japanese, Italian
CAD/CSD Supported Languages:
CAD/CSD Supported Languages:
English, French, German,
Spanish, Italian, Japanese & Simplified Chinese
Historical Reporting Client:
Historical Reporting Client:
English, French, German,
Spanish, Italian, Japanese & Simplified Chinese
Campus Manager:
3.0 (EOS)
3.1 (EOS)
3.2 (EOS)
3.3
CiscoWorks Resource Manage
CiscoWorks Resource Manage
Essentials:
3.0 (EOS)
3.1 (EOS)
3.2 (EOS)
3.3 (EOS)
3.4 (EOS)
3.5
CiscoWorks Voice Health Manager
CiscoWorks Voice Health Manager
1.2
Spectrum UltraLink-II
INOVA DirectControl
Developer Edition 8.5
Professional Edition 8.5
AppAdmin Client
IP Queue Manager
Notes
Internet Explorer
5.x, 6.x, and 7.x
6
Not supported
1. Only for MCS-7825 (3.4 GHZ)
2. EOS (End of Sales) items are supported only for upgrade purposes.
3. Before updating your CRS product software on an MCS-7825H-3400, (HP Groton Phase 3) computer, you need to download from CCO an important patch to the
3. Before updating your CRS product software on an MCS-7825H-3400, (HP Groton Phase 3) computer, you need to download from CCO an important patch to the
operating system for the HP MCS-7825H-3400. You can download it from
4. CAD/CSD/CDA is not supported in 64-bit versions of the client operating system.
5. The computer on which you install the Cisco CRS Historical Reports client must be running the following software: Microsoft Internet Explorer version 5.5 or higher,
5. The computer on which you install the Cisco CRS Historical Reports client must be running the following software: Microsoft Internet Explorer version 5.5 or higher,
Microsoft Data Access Component (MDAC) version 2.7 or higher and Microsoft Windows 2000 Service Pack 2 or higher (if the computer is running Microsoft Windows
2000).
6. You should disable the Internet Explorer pop-up blocker when using Internet Explorer, Version 7.0, with the CRS Application Administration web application. This is not
necessary when using it with CAD or CSD.
Cisco CRS 3.0(2) SPA Solution Set (Sheet 2 of 2)