Cisco Cisco Unified CallConnector for Microsoft Windows
Cisco Systems, Inc.
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Cisco Unified CallConnector Mobility Service
Technical Overview
SETTING UP PERSONAL MOBILITY SERVICE
Each user needs to setup one or more rules or policies that specify to the Mobility Service which of
the user’s incoming business calls are to be forwarded to the specified user’s numbers.
the user’s incoming business calls are to be forwarded to the specified user’s numbers.
This chapter provides a step-by-step tutorial on how to setup Single Number Reach rules for Cisco
CallConnector Mobility Service. Examples of several user Single Number Reach rules are
described.
CallConnector Mobility Service. Examples of several user Single Number Reach rules are
described.
The general steps for adding a new personal custom rule include the follow steps:
Step 1.
Launch Internet Explorer or Outlook and open the CallConnector Contact window.
Step 2.
Click on Rules tab in the Contacts window.
Step 3.
Create a new rule and assign a user friendly name for the rule.
Step 4.
Check Enable This Rule option.
Step 5.
Enable at least one condition and set the parameters for each condition enabled.
Note: For Single Number Reach rules the condition “If a call comes to this
number” must be set.
Note: For Single Number Reach rules the condition “If a call comes to this
number” must be set.
Step 6.
Enable the Single Number Reach service and selected the numbers that will be
called.
called.
Step 7.
Click Finish to exit.
Once a rule has been created, it can be enabled or disabled. ‘Disabled’ rules are rules that are
configured but not active.
configured but not active.
The Mobility Service only monitors conditions for the rules that are “Enabled’. A rule can be
enabled/disabled from the button at the bottom of the Rules Window and from the right-click menu.
enabled/disabled from the button at the bottom of the Rules Window and from the right-click menu.