Cisco Cisco Unified CallConnector for Microsoft Windows
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Cisco Systems, Inc.
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Cisco Unified CallConnector Mobility Service
Technical Overview
Voice Mail:
Options
Description
Transfer to Voice Mail Method
This lists the supported method for transferring a call to a
user‘s voice mailbox. The Transfer to Voice Mail Script is the
recommended method.
user‘s voice mailbox. The Transfer to Voice Mail Script is the
recommended method.
Transfer to Voice Mail Script: This is a CUE script
that automatically answers a call and waits for a
voicemail box number. The voice message is
recorded and saved into that mailbox.
voicemail box number. The voice message is
recorded and saved into that mailbox.
Use E164 Number: In method requires a separate
E164 telephone number to be assigned to each voice
mail box. The call is then transferred to this number
for recording of message for the associated mailbox.
mail box. The call is then transferred to this number
for recording of message for the associated mailbox.
Use Transfer-to-Voicemail Softkey: This feature
requires the version of CME with this Softkey.
Transfer to Voice Mail Number
For the Transfer to Voice Mail using Script, this is the pilot
number that is called to reach the CUE Transfer script.
number that is called to reach the CUE Transfer script.
VM Prefix
For the E164 number method, this is the prefix appended to
the voicemail box number to generate the user‘s E164
number.
the voicemail box number to generate the user‘s E164
number.
Ephones:
Options
Description
Use Hardware Conferencing
This parameter specifies that the CME has been configured
for hardware conferencing and ad-hoc conference. When this
option is checked, the UCC Mobility Service uses the
hardware conferencing methods and enabled features that
require multiparty conferencing.
for hardware conferencing and ad-hoc conference. When this
option is checked, the UCC Mobility Service uses the
hardware conferencing methods and enabled features that
require multiparty conferencing.
Receive Connect on Remote
Answer
Answer
This parameter is used determine if the call progress states
are local or from the far-end device. When analog lines are
used to make PSTN calls, the Mobility Server receives ring
and connect when the line is seized, while on digital trunks
ring and connect states are provided by the terminating end
device. The Mobility Server uses this parameter to delay
when the prompts are played to the caller. This should be set
to true when the CME/UC500 is configured with digital
trunks.
are local or from the far-end device. When analog lines are
used to make PSTN calls, the Mobility Server receives ring
and connect when the line is seized, while on digital trunks
ring and connect states are provided by the terminating end
device. The Mobility Server uses this parameter to delay
when the prompts are played to the caller. This should be set
to true when the CME/UC500 is configured with digital
trunks.