Cisco Cisco Smart CallConnector Server and Advanced Client Manual De Mantenimiento
Guides, License & Maintenance
Administrator Guide 5-19
5.2.7.2 View the CallConnector Users in the Manage Users/Contacts Window
CallConnector Users can be added, updated or deleted from the CallConnector Users window.
Step 1
Click on Manage Users/Contacts tab in the Menu bar.
Step 2
Click on the Users and Contacts folder in the folder list.
Step 3
Click on the CallConnector Users in the list under Users and Contacts.
This will display a list of all the configured users in the first table and the details of each
selected user in the tabbed section to the right.
Click on the Next button to proceed.
5.2.7.3 To Add a CallConnector User
You will need the following information to add in a CallConnector User. The user’s contact information –
first and last name, department/group they belong to, their telephone numbers, voice mailbox, email and
SMS addresses and their IP Phone.
first and last name, department/group they belong to, their telephone numbers, voice mailbox, email and
SMS addresses and their IP Phone.
Step 1
Click on the Add New User button in the toolbar.
Step 2
Enter the mandatory information fields – first and last name, login name and
password.
password.
Step 3
Select the User’s Department/Group from the list and the user type. Type can be
Administrator, Manager, Operator and User.
Administrator, Manager, Operator and User.
Step 4
Fill in the contact information including the phone numbers, email/SMS
addresses and the voice mail information.
addresses and the voice mail information.
Step 5
Click on the Phone tab of the contact detail and select the user’s phone by
clicking on the checkbox beside the ephone.
clicking on the checkbox beside the ephone.
Step 6
From the Co-Workers tab, select their manager, assistant and back contact
names.
names.
Step 7
Click on Save at the bottom of the page to apply the changes and add the user.
The user account will be created and the user will be added to the Available Users list. Note you will
need to Restart the CallConnector Services to make the changes available.
Click on the Next button to proceed.
5.2.7.4 To Delete a CallConnector User
You will need to locate the user in the Available User’s list and then delete the account.
Step 1
Click on the filter fields below First and Last names and enter in the name of the
user that you want to delete.
user that you want to delete.
Step 2
The Available Users list will display the matching contacts. You can also scroll
down to locate the user contact.
down to locate the user contact.
Step 3
Click on the checkbox(es) in the leftmost column of the user(s) in the Available
Users list. Verify the user(s) that you want to delete.
Users list. Verify the user(s) that you want to delete.
Step 4
Click on the Delete button at the bottom of the window. You will be asked to
confirm the removal of the user account. Click on Yes to delete the user account.
confirm the removal of the user account. Click on Yes to delete the user account.
All the user related information will be deleted from the CallConnector databases. Note you will need to
Restart the CallConnector Services to make the changes available. Click on the Next button to proceed.