Cisco Cisco Unified Contact Center Enterprise 8.5(1)

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Serviceability Best Practices Guide for Unified ICM/Contact Center Enterprise & Hosted   
©2011 Cisco Systems, Inc. 
 
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/certhash: specifies the SHA-1 thumbprint of the certificate; required only when binding a 
specific certificate, which exists in the certificate store, to a port. 
/logpath: specifies the path where the log file should be created; by default it is the 
current folder. 
The following table explains each task: 
            Table 10-3: Diagnostic Framework Certificate Manager Utility Tasks 
 
 
    
Task 
Description 
CreateAndBindCert
 
Creates a self signed certificate in the local computer personal 
certificate store and binds it with HTTP service on the given port. 
[Used by ICM-CCE-CCH Install]
 
BindCertFromStore
 
Looks up the certificate provided by /certhash argument in 
certificate store and binds it with the HTTP service on the given 
port.
 
UnbindCert
 
Removes the certificate binding from the specified port, does not 
modify any certificate in the store
 
UnbindAndDeleteCert
 
Removes the certificate binding from the specified port. Also, 
deletes the self signed certificate created by CreateAndBindCert 
option. 
[Used by ICM-CCE-CCH Uninstall] 
ValidateCertBinding    
 
Verifies the certificate binding on the specified port and confirms 
its presence in the local computer certificate store. 
Diagnostic Framework Certificate Manager utility stores the thumbprint (SHA-1 hash) of the 
self signed certificate created by the utility and the certificate used by the Diagnostic 
Framework service in the registry at the following location respectively: 
HKLM\SOFTWARE\Cisco Systems, Inc.\ICM\Serviceability\ 
DiagnosticFramework\SelfSignedCertCreatedForDiagFwSvc 
HKLM\SOFTWARE\Cisco Systems, Inc.\ICM\Serviceability\ 
DiagnosticFramework\CertUsedByDiagFwSvc  
Unless the certificate used by the service is changed manually, both registry values will be 
the same.