Cisco Cisco Unified Contact Center Enterprise 8.0(1) Guía De Instalación

Get Enterprise Call Info....

Request Route....

Set Enterprise Call Info....

Unified CM IP Telephony requirements

IPCC Enterprise Gateway....

Unified Communications Manager

installation and configuration....

Unified Communications Manager Express

installation and configuration....

Unified CVP

special configurations....

Unified ICME

starting the Service....

Unified IP IVR

configuring translation routing....

upgrading

to use a Contact Center Gateway solution....

variables for scripting....

version compatibility....

Cisco Contact Center Gateway Deployment Guide for Cisco Unified ICME/CCE/SCCE/CCX Enterprise Releases 8.0(1) and Express Release 8.0(1)