Cisco Cisco Unified Contact Center Enterprise 8.5(1) Referencia técnica

Cisco

WorkReady

Skill_Group_Five_Minute Table....435

Skill_Group_Real_Time Table....476

WorkReadyTime

Agent_Skill_Group_Interval Table....53

Skill_Group_Interval Table....456

WorkReadyTimeTo5

Skill_Group_Real_Time Table....476

WorkReadyTimeTo5

Skill_Group_Five_Minute Table....435

WorkReadyTimeToHalf

Agent_Skill_Group_Half_Hour Table ....41

Skill_Group_Half_Hour Table....438

WorkStartHours

Campaign Table ....155

WorkStartMinutes

Campaign Table ....155

WorkstationName

Import_Log Table....272

Import_Schedule Table....280

WorkTime

Termination_Call_Detail Table....489

WrapupData

Dialer_Detail Table....206

WrapupData

Termination_Call_Detail Table....489

WrapupDataIncomingMode

Agent_Desk_Settings Table ....20

WrapupDataOutgoingMode

Agent_Desk_Settings Table ....20

WrapupTime

Campaign_Query_Rule_Interval Table ....170

WrapupTimeCount

Campaign_Query_Rule_Real_Time Table....172

WrapupTimeToHalf

Campaign_Query_Rule_Real_Time Table....172

WrapupTimeToHalf

Campaign_Query_Rule_Half_Hour Table ....166

WrongNumberCount

Campaign_Query_Rule_Real_Time Table....172

Dialer_Real_Time Table....219

WrongNumberCount

Campaign_Query_Rule_Interval Table ....170

Dialer_Interval Table....214

WrongNumberCountTo5

Campaign_Query_Rule_Real_Time Table....172

WrongNumberCountToHalf

Campaign_Query_Rule_Half_Hour Table ....166

Campaign_Query_Rule_Real_Time Table....172

Dialer_Half_Hour Table....211

Dialer_Skill_Group_Half_Hour Table....222

ZoneIndex

Campaign_Target_Sequence Table....182

Dialer_Detail Table....206

Database Schema Guide for Cisco Unified Contact Center Enterprise

698

Database Field Name Index