Cisco Cisco Edge 340 Digital Media Player Notas de publicación
3
Release Notes for Cisco Digital Media Suite 5.2.x
OL-15756-05
CRITICAL HOTFIX AVAILABLE
CRITICAL HOTFIX AVAILABLE
Communication can fail between Cisco Digital Media Manager (DMM) and its inventory of Cisco Digital Media
Players (DMPs). In an affected deployment, error messages indicate that digital certificate expiration is the root cause.
Players (DMPs). In an affected deployment, error messages indicate that digital certificate expiration is the root cause.
Model
Certificate Expiration Date by DMP Firmware Release
5.2
5.2.1
5.2.2
5.2.2.1
5.2.2.3
5.2.3
5.2.3.2
5.3
5.3.4
5.3.5
DMP 4305G
2012-02-24
N.A.
N.A.
OK
2037-12-18
2012-02-24
N.A.
2012-02-24
N.A.
OK
2037-12-18
DMP 4310G
N.A.
N.A.
2012–02–24
2012–02–24
2021-10-18
2012-02-24
2021-10-18
DMP 4400G
2012-02-24
2013-08-29
2013-08-29
N.A.
2013-08-29
HOTFIX
You can recover from these communication failures in 10 minutes or less by loading a hotfix on your DMM
server. See
server. See
.
•
The hotfix also works around a related failure, in which DMP certificate expiration disrupts use of a
DMM advanced task called “File Transfer to DMP” (CSCty23792).
DMM advanced task called “File Transfer to DMP” (CSCty23792).
•
The hotfix DOES NOT improve disrupted IP phone-based remote control of the Cisco Cast electronic
program guide (CSCty36771).
program guide (CSCty36771).
The hotfix is fragile. IF YOU DO NOT use the permanent solution described below, any future upgrade of your DMM server
could cause it to lose contact again with your affected DMPs. In such cases, you must then REAPPLY the hotfix.
could cause it to lose contact again with your affected DMPs. In such cases, you must then REAPPLY the hotfix.
PERMANENT FIX
You can prevent these communication failures altogether by installing DMP firmware release 5.2.2.3,
which resolves these known defects: CSCty22538, CSCty23792, and CSCty36771.
which resolves these known defects: CSCty22538, CSCty23792, and CSCty36771.
Note
To download this DMP firmware, you must have a valid service contract associated to your Cisco.com profile. If
you do not have a service contract you can get one through your Cisco account team, your Cisco partner, or a qualified Cisco
reseller. Then, once you have the service, you must associate it to your Cisco.com user ID at
you do not have a service contract you can get one through your Cisco account team, your Cisco partner, or a qualified Cisco
reseller. Then, once you have the service, you must associate it to your Cisco.com user ID at
https://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3
.
1.
Apply the hotfix to your DMM server, if you have not already done so. Otherwise, it cannot direct your
DMPs to install their new firmware.
DMPs to install their new firmware.
2.
Obtain the new DMP firmware.
a.
Log in to your Cisco.com account, and then go to
b.
Click your DMP model in the Cisco Digital Media Players list.
c.
Click Expand All in the versions tree, and then click 5.3.5.
d.
Click Download.
3.
Install the new DMP firmware, as described in your Cisco DMS upgrade guide at