Cisco Cisco IP Contact Center Release 4.6.1 Guía De Diseño

The following tables shows the minimum number of AW Distributors with an HDS required to support 
reporting users. Some reporting deployments might benefit from allocating resources differently.

 

System Unified CCE supports only the Historical Data Server (HDS) with co-resident WebView server, 
and it can support up to two HDS/WebView servers.

 

For the most current hardware specifications for WebView and HDS servers, refer to the latest version 
of the Hardware & System Software Specification (Bill of Materials) for Cisco ICM/ICC Enterprise & 
Hosted Editions, available at 

1 to 5

1 to 20

1 to 50

50 to 
100

100 to 
150

150 to 
200

200 to 
250

250 to 
300

300 to 
350

350 to 
400

1 HDS/WV

1 HDS/WV

1 HDS/WV

1 HDS

2 WV

1 HDS

3 WV

1 HDS

4 WV

2 HDS

5 WV

2 HDS 

6 WV 

2 HDS 

7 WV

2 HDS

8 WV

MCS-30-



004-Class

MCS-40-



007-Class

GEN-50-



005-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

400 to 
450

450 to 
500

500 to 
550

550 to 
600

600 to 
650

650 to 
700

700 to 
750

750 to 
800

3 HDS

9 WV

3 HDS

10 WV

3 HDS

11 WV

3 HDS

12 WV

4 HDS

13 WV

4 HDS

14 WV

4 HDS

15 WV

4 HDS

16 WV

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

GEN-



50-005



-Class

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005

MCS-



40-005