Cisco Cisco IP Contact Center Release 4.6.1 Guía Del Usuario
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ICM WebView Online Help
About ICM WebView reports
Job Scheduler
Print Report
In the Print To text box, select the computer from which you want to print
the report. Your choices are:
Client. The report runs on the client machine (the computer from which
Client. The report runs on the client machine (the computer from which
you are logged onto WebView) and prints on the local or network printer
that Internet Explorer on the client is configured to use for printing.
Server. The report runs on the server machine (the computer on which
Server. The report runs on the server machine (the computer on which
WebView is installed) and prints on the local or network printer that Inter-
net Explorer on the server is configured to use for printing.
Note: For print jobs, the Job Scheduler on the Server must first be initial-
Note: For print jobs, the Job Scheduler on the Server must first be initial-
ized by scheduling a print job on the server from the server itself before
print jobs can be scheduled on it from a client.
Save To File
Drive. From the available list of drives, select the drive where you want
the file stored.
File Name. In the text box, enter a file name for the scheduled report.
File Name. In the text box, enter a file name for the scheduled report.
Note: When your report prints or is saved, it is listed with the file name
you gave it appended to the template report name with a file type of the
format you selected. For example, if your file name is MyReport and uses
the Agent03 template with a CSV format, the name becomes
MyReport_Agent03.CVS.
File Format. From the selection box, select the format in which you want
File Format. From the selection box, select the format in which you want
the reports saved. The available formats are the same as those available
when you export a report to a file.
For a list of the formats, click
For a list of the formats, click
Frequency
Select the frequency of the job from the Frequency section box. The
choices are:
Daily. The report prints once each day at the time selected in the Time
Daily. The report prints once each day at the time selected in the Time
field.
Weekly. The print job executes once on the day specified.
If you select Weekly, select the day of the week on which you want the
Weekly. The print job executes once on the day specified.
If you select Weekly, select the day of the week on which you want the
report to print. You can select more than one day. For example, if you
select "Monday", the report prints every Monday.
Monthly. The print job executes each time the specified date of the month
Monthly. The print job executes each time the specified date of the month
occurs.
If you select Monthly, select the date on which you want the report to
If you select Monthly, select the date on which you want the report to
print. You can select more than one date. For example, if you select "12",
the report prints on the 12th of each month.
Next. The job executes once the next time the date that you specify
Next. The job executes once the next time the date that you specify
occurs.