Cisco Cisco Unified Contact Center Enterprise 8.5(1) Referencia técnica
76
Unified ICM
Software Configuration
The PIM also uses message metering to ensure that it does not exceed the
maximum number of active associations per CTI link (see the dynamic
registry field, MaxActiveAssocPerCTILink).
maximum number of active associations per CTI link (see the dynamic
registry field, MaxActiveAssocPerCTILink).
BriMaxOutstandingMsgs = 100
SmartAgentStateTimer = 1800 (for CMS), 10 (for CMS-less)
BriCheckMessageRates = 0 (for CMS), 1 (for CMS-less)
This value indicated whether the PIM should measure the ASAI/ CTI
message rates or not. “1” indicates that the ASAI/ CTI message rates should
be measured.
message rates or not. “1” indicates that the ASAI/ CTI message rates should
be measured.
The recommended values for the PIM config registry keys are:
MaxActiveAssocPerCTILink key should be set depending on the version of
CVLAN server. (The MaxActiveAssocPerCTILink refers to the maximum
active association per CTI link)
CVLAN server. (The MaxActiveAssocPerCTILink refers to the maximum
active association per CTI link)
Table
9: MaxActiveAssocPerCTILink Values
CVLAN server
MaxActiveAssocPerCTILink
6.1.0
8.2.1
9.1
AES Server
2048
4096
8192
8192
Note:
It is not required to cycle (restart) the PG, for the changed dynamic registry
values to be effective; however, for the changed config registries to be effective,
you need to cycle the PG.
values to be effective; however, for the changed config registries to be effective,
you need to cycle the PG.