Cisco Cisco Unified Contact Center Enterprise 9.0(2) Referencia técnica

The 

PATCHPBL

 utility regenerates the 

PPB050.PBL

 files. If a 

PPB050.PBL

 file does not exist, the utility 

creates that file. 

The 

PATCHPBL

 utility goes through each report-category directory, reads each category’s srdlist.txt file, 

and copies all the listed 

SRD

 files into the 

PPB050.PBL

 file. 

The utility does NOT delete any template in the 

PPB050

.

PBL

 file that is not in the 

srdlist.txt

 file. 

Therefore, custom templates remain unaltered in the regenerated 

PPB050.PBL

 file. 

If you mistakenly open a Cisco template, modify it, and do not save it with a new (custom) name, running 

PATCHPBL

 restores the original Cisco template.

The 

PATCHPBL

 utility is located in the ICM\bin directory and is put there when WebView is installed.

To run the 

PATCHPBL

 utility, from the command-prompt window, use the following command format:

PATCHPBL -root <drive>:\ICM\<instance_name>\aw

For example:

 PATCHPBL -root C:\ICM\Cisco\aw