Cisco Cisco Intelligent Automation for SAP 2.2 Guía Del Usuario
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Cisco TEO—Process Automation Guide for Task Automation for SAP
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Chapter 2 Understanding the Automation Pack Content
Viewing Automation Pack Content and Dependencies
Task Automation for SAP Processes
The following table contains the processes that are imported by the Task Automation for SAP
automation pack and whether they are disabled by default. The processes that are disabled depend on
Incident Analysis for SAP processes. You must evaluate which resolutions to automate and enable the
processes.
automation pack and whether they are disabled by default. The processes that are disabled depend on
Incident Analysis for SAP processes. You must evaluate which resolutions to automate and enable the
processes.
Process Name
Description
Disabled by
Default
Default
ADHoc – Cancel Selected
Running Jobs
Running Jobs
Used to cancel the execution of a background job.
No
ADHoc – Delete tRFC
Destinations ABAP
Destinations ABAP
Used to delete an ABAP tRFC destination.
No
Resolve Destination Failed –
Restart Windows Service
Restart Windows Service
This process is triggered by an RFC destination
failed incident from the Incident Analysis for SAP
tap; it attempts to resolve the incident by restarting
the destination Windows service.
failed incident from the Incident Analysis for SAP
tap; it attempts to resolve the incident by restarting
the destination Windows service.
Yes
Resolve Dialog Work Processes
Over Threshold – Turn on spare
server on Cisco UCS
Over Threshold – Turn on spare
server on Cisco UCS
This process is triggered by a dialog work process
over threshold incident from the Incident Analysis
for SAP tap; it attempts to resolve the incident by
turning on a spare application server.
over threshold incident from the Incident Analysis
for SAP tap; it attempts to resolve the incident by
turning on a spare application server.
Yes
Resolve Long Running
Background Jobs
Background Jobs
This process is triggered by an incident from the
Incident Analysis for SAP tap; it attempts to resolve
the incident by canceling the background job.
Incident Analysis for SAP tap; it attempts to resolve
the incident by canceling the background job.
Yes
Resolve Long Running Update
This process is triggered by an incident from the
Incident Analysis for SAP tap; it attempts to resolve
the incident by stopping the Windows or Unix
process.
Incident Analysis for SAP tap; it attempts to resolve
the incident by stopping the Windows or Unix
process.
Yes
Resolve Server Unavailable
This process is triggered by an incident from the
Incident Analysis for SAP tap; it attempts to resolve
the incident by starting the application server.
Incident Analysis for SAP tap; it attempts to resolve
the incident by starting the application server.
Yes
Resolve Update Service not
Active
Active
This process is triggered by an incident from the
Incident Analysis for SAP tap; it attempts to resolve
the incident by activating the update service.
Incident Analysis for SAP tap; it attempts to resolve
the incident by activating the update service.
Yes
SAP Task Automation
Execution Error
Execution Error
Raises an incident when there are errors in the
execution of approved Task Automation.
execution of approved Task Automation.
No