Cisco Cisco Unified Contact Center Enterprise 8.5(1) Guía De Instalación

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For additional information, refer to:
How to demote current Domain Controllers to member servers.
Uninstall DNS from the 5.0 and 6.0 ICM servers.
For additional information, refer to:
How to uninstall DNS from ICM 5.0(0) and 6.0(0) servers.
How to install Active Directory on the new Domain Controller
Step 1
Select Start > Run then enter 
dcpromo
 and click OK.
Step 2
When the Active Directory Wizard opens, click Next.
Step 3
Under Domain Controller Type select Additional Domain Controller for an Existing Domain.
Step 4
On the Network Credentials screen, enter the domain admin username and password.
Step 5
The Additional Domain Controller screen should already be filled in properly with the FQDN
(Fully Qualified Domain Name).
Step 6
Accept the database and log location defaults.
Step 7
Accept the shared System Volume defaults.
Step 8
Enter the same Restore Mode Admin password that was utilized on the Root Domain Controller.
Step 9
Check Summary Settings. Active Directory is not configured via NETLOGON.
Step 10
Reboot when the Active Directory installation is complete.
Step 11
Repeat theses steps for a new alternate Domain Controller if necessary.
How to install DNS
Step 1
Select Settings > Control Panel > Add/Remove Programs.
Step 2
Select Add\Remove Windows Components then check Networking Services > Details.
Step 3
Check DNS.
Step 4
Select OK then click Next.
Step 5
Browse to the Windows 2000 CD – DNS installs.
Step 6
Validate that all DNS Zones were replicated from the 1st DNS Server in the Active Directory
Domain, to this DNS Server.
Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
48
Chapter 6: - Setting Up the Hardware
Active Directory and DNS Considerations for Upgrades