Cisco Cisco Web Security Appliance S160 Guía Del Usuario
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Cisco Advanced Web Security Reporting 6.0 Installation, Setup, and User Guide
Chapter 2 Filters and Dashboards
Troubleshooting
Timing of Data Availability
Troubleshooting
•
Advanced Web Security Reporting uses a set of files to populate menus. If experience problems with
the menus, verify that the necessary files are in the application’s look-ups folder, including:
the menus, verify that the necessary files are in the application’s look-ups folder, including:
–
malware_categories.csv
–
transaction_types.csv
–
url_categories.csv
•
The administrator can edit the list of URL categories visible within the application. When a category
appears within the access log, but is not present in the look-up file, Advanced Web Security
Reporting displays “Custom Category.”
appears within the access log, but is not present in the look-up file, Advanced Web Security
Reporting displays “Custom Category.”
•
Administrators can control the options available in the drop-down fields in the Web Tracking form.
•
The
departments.csv
is a file used as part of the role-based security functionality. This file may be
edited manually, or by configuring one of the role-discovery scripts (available in the application’s
bin
folder) as a scripted input. There is a script for both Linux and Windows.
–
Ensure the file exists in the application’s look-up folder.
–
If the Linux version is used, ensure the CLI command
ldapsearch
is installed and in the
application user’s path.
–
If the Windows version is used, “option explicit” may be commented out to reveal more specific
information regarding why and from where an error might have originated.
information regarding why and from where an error might have originated.
–
Verify the LDAP paths are syntactically correct.
–
Verify the bind service account name is correct.
–
Verify the correct bind password is entered.
–
Test connection to the remote machine over port 389.
–
Verify the correct attribute was configured for the member name.
–
Verify the correct attribute was used for group membership
–
Verify the correct attribute was configured for group name.
Range
Indexing Begins
Data Appears in Reports
Hour
Just past the hour
60-90 minutes after indexing begins
Day
After midnight daily
One day after indexing begins
Week
After midnight Saturday
(early Sunday morning)
(early Sunday morning)
One week after indexing begins
90 Days
After midnight of the 90th day. 90 days after indexing begins.
Custom: Less than hourly
Just past the hour
60-90 minutes after indexing begins
Custom: Less than daily
After midnight daily
One day after indexing begins
Custom: Less than weekly
After midnight Saturday
(early Sunday morning)
(early Sunday morning)
One week after indexing begins