Cisco Cisco Agent Desktop 9.0 Guía Del Usuario
Cisco Desktop Administrator User Guide
228
January 16, 2013
10. Use your mouse to maximize Outlook, then type the following macro
keystrokes.
[CONTROL] C
Copy the email address.
[HOME]
Press Home to position the cursor in the first field in
the form.
the form.
Macro Keystrokes
Action
[CONTROL] N
Open a blank email message.
[CONTROL] V
Paste the email address in the To: field in the email
message.
message.
[TAB]
Tab down to the Subject line.
[TAB]
[SHIFT] Y
Type “Your Order” in the Subject line.
O
U
R
[SPACE]
[SHIFT] O
R
D
E
R
[TAB]
Tab to the body of the message.
[SHIFT] D
Type the salutation “Dear ”.
E
A
R
[SPACE]
Macro Keystrokes
Action