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Cisco Cisco IP Contact Center Release 4.6.1 Guía Del Usuario

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Figure 144: Transfer to IVR Using Outbound Option with IP IVR
Transfer to IVR Using Outbound Option with CVP/ISN
The following diagram displays a routing script for a transfer to IVR campaign using Outbound
Option with CVP/ISN.
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 13: Example Scripts
Additional Example Outbound Option Scripts