Cisco Cisco IP Contact Center Release 4.6.1 Guía De Instalación

The Configure Support Tools screen appears. Enter a PSkey (IPsec) and click Next.

Internet Protocol Security (IPsec) keys are case-sensitive and limited to 256 characters. You
can use any character except single and double quotation marks ("), back slash(\), and pipe(|).
There is no default value for the IPsec key.

At the Start Copying Files screen, review the list of components to be installed and click Next
to proceed or Back to modify your selections.

Note: If you click Back, recheck all of your settings prior to clicking Next.

The installation begins; this is normal behavior. Certain stages of the installation, particularly
installation of WebView and the Unified SCCE databases, might take some time to complete.

At this point in the installation Support Tools, Services, and Databases are installed and might
take some time.

After files complete copying, the Unified SCCE Machine Initializer opens, in which you specify
the Active Directory domain information for your deployment:

If this is the first machine on which you are installing Unified SCCE, you will be prompted to
create 1) the Cisco root for your domain, and 2) the facility under which this deployment will
run.

If this is a subsequent machine installation, you will only need to select the appropriate AD
facility from the list. All machines in your deployment must use the same facility.

Note: To create AD roots and facilities, you must have the appropriate privileges for your Active
Directory domain. This means either that you are an AD administrator, or that the domain
administrator has delegated you full control to this AD OU. See the Staging Guide for Cisco
Unified ICM/Contact Center Enterprise and Hosted  for detailed information on deploying
Unified SCCE in Active Directory domains.

To create the Cisco root:

a.

Enter a name for the facility.

b.

Click OK.

Click OK.

If you chose User Manages Service Accounts in Step 7, the Service Account Manager dialog
box appears. and you can now create service accounts or edit existing ones. If you selected
Installer Creates Service Accounts in Step 7, service accounts and passwords are created by
Service Account Manager silently.

Click Close and then click OK. The Unified SCCE Machine Initializer creates the Active
Domain entries, sets up the database rights and sets up registry and local accounts.

If you installed an Agent/IVR Controller on this machine, install the JTAPI client on that machine
as follows:

Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)