Cisco Cisco Unified Contact Center Enterprise 8.5(1) Notas De La Versión

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Hosted NAM/CICM Model 
 
16.  For the Components Screen, accept the defaults. 
17.  Under Services Accounts, select:  
7. CUSTOMIZE 
8.  USE THE LOCAL SYSTEM ACCOUNT  
9.  AUTO START SERVICES 
10.  SQL SERVER AGENT 
11.  USE THE LOCAL SYSTEM ACOUNT 
12.  AUTO START SERVICE – Check OK for the window that appears. 
18.  For the Authentication Mode Screen, select “mixed mode” and check “blank password”. 
19.  Set the Collation Designator to Latin1_General and Check Binary for Sort Order
20.  Under Network Libraries, deselect all choices except for NAMED PIPES. 
21.  Read the Start Copying Files screen and click Next
22.  Select PER SEAT as the licensing method and set at least 40 devices. A dialog box with the message 
“Setup is installing Microsoft Data Accessing Components (MDAC)” appears. 
23.  If a message box for Configure SQL Agent pops up, click OK
24.  When setup completes, reboot the machine. 
 
INSTALL SQL SERVER SERVICE PACK 2 
1. Run 
setup.bat
2.  For the Computer Name, select Local Computer. 
3.  Accept the license agreement. 
4.  For the Instance Name, accept the default. 
5.  Connect to the Server using SQL Server System Administrator login. Select “leave sa password blank”. 
6.  Complete setup and reboot. 
7.  Expand the database sizes and logs using SQL Enterprise Manager. Click START > Programs > 
Microsoft SQL Server > Enterprise Manager. Under the Server Name in Enterprise Manager, 
double-click on Databases. Expand the Server Tree and Highlight the Databases Folder under the 
Server name. 
8.  Double-click the Master Database in the right panel. You are now in the Master Properties Window. 
On the Data Files Tab: 
•  Set Space Allocated to50MB 
•  Uncheck Autogrow 
On the Transaction Log Tab: 
•  Set Space Allocated to 20MB 
•  Uncheck Autogrow and click OK
9.  Double-click on the Tempdb in right panel. You are now in the tempdb Properties Window. 
On the Data Files Tab: 
•  Set the Space Allocated field to 50MB 
•  Uncheck Autogrow 
On the Transaction Log Tab: 
•  Set the Space Allocated field to 20MB 
•  Uncheck Autogrow and click OK. 
For the Options Tab, verify the following settings: 
•  Uncheck - ANSI NULL default, Recursive triggers, Auto close, Auto shrink and Use 
quoted identifiers 
Release 6.0(0) Staging on Windows 2000 
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