Cisco Cisco Web Security Appliance S390 Notas de publicación
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Cisco IronPort Update for BIOS Firmware for Content Security Appliances
Service and Support
password for the admin account can also be reset directly at any time using the password command. To
connect via Ethernet: Start an SSH or Telnet session with the factory default IP address 192.168.42.42.
SSH is configured to use port 22. Telnet is configured to use port 23.
connect via Ethernet: Start an SSH or Telnet session with the factory default IP address 192.168.42.42.
SSH is configured to use port 22. Telnet is configured to use port 23.
To connect via a Serial connection: Start a terminal session with the communication port on your
personal computer that the serial cable is connected to. See the “Setup and Installation” chapter in the
Cisco IronPort AsyncOS Configuration Guide for more information. Enter the user name and password
below.
personal computer that the serial cable is connected to. See the “Setup and Installation” chapter in the
Cisco IronPort AsyncOS Configuration Guide for more information. Enter the user name and password
below.
Factory Default User name and Password
• Username:
admin
• Password:
ironport
Service and Support
You can request our support by phone, email, or online 24 hours a day, 7 days a week. Cisco IronPort
Customer Support service level agreement details are available on the Support Portal.
Customer Support service level agreement details are available on the Support Portal.
To report a critical issue that requires urgent assistance outside of our office hours, please contact
IronPort using one of the following methods:
IronPort using one of the following methods:
•
U.S. Toll-free: 1 (877) 641-IRON (4766)
•
International: www.ironport.com/support/contact_support.html
•
Support Portal: www.ironport.com/support
If you have purchased support through a reseller or another entity, please contact that party directly for
support of your IronPort products.
support of your IronPort products.