Samsung SL-X7400GX Manual De Usuario

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10. Troubleshooting
Common PostScript problems
The following situations are PS language specific and may occur when several 
printer languages are used.
Problem
Possible cause
Suggested solutions
The PostScript file 
cannot be printed
The PostScript driver may 
not be installed correctly.
Install the PostScript driver.
Print a configuration page and 
verify that the PS version is 
available for printing.
If the problem persists, contact a 
service representative.
Limit Check Error 
report prints
The print job was too 
complex.
You might need to reduce the 
complexity of the page or install more 
memory.
A PostScript error 
page prints
The print job may not be 
PostScript.
Make sure that the print job is a 
PostScript job. Check to see whether 
the software application expected a 
setup or PostScript header file to be 
sent to the machine.
The optional tray 
is not selected in 
the driver
The printer driver has not 
been configured to 
recognize the optional tray.
Open the PostScript driver properties, 
select the Device Options tab, and 
set the tray option.
When printing a 
document in Mac 
with Acrobat 
Reader 6.0 or 
higher, colors 
print incorrectly
The resolution setting in the 
printer driver may not be 
matched with the one in 
Acrobat Reader.
Make sure that the resolution setting 
in your printer driver matches the one 
in Acrobat Reader.
Problem
Possible cause
Suggested solutions