Samsung SL-M3015DW Manual De Usuario
Printing quality problems
197
5. Troubleshooting
Vertical lines
If black vertical streaks appear on the page:
•
The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one.
install a new one.
If white vertical streaks appear on the page:
•
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the
problem, contact a service representative.
problem, contact a service representative.
Black background
If the amount of background shading becomes unacceptable:
•
Change to a lighter weight paper.
•
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
of background shading.
•
Remove the old toner cartridge and install a new one.
•
Thoroughly redistribute the toner (see "Redistributing toner" on page 48).
Toner smear
•
Clean the inside of the machine.
•
Check the paper type and quality.
•
Remove the toner cartridge and install a new one.
Condition
Suggested Solutions