Samsung UN32EH4003F Manual De Usuario

Descargar
Página de 2
- 10 -
- 9 -
- 14-
- 13 -
- 11 -
- 15 -
- 12 -
- 16 -
Videos
00:04:03 / 00:07:38
1/1
Movie 01.avi
E Pause  L Jump  T Tools  R Return
1.  Press the 
◄ or ► button to select Videos, then press the 
ENTER
E button in the Media Play menu.
2.  Press the 
◄/►/▲/▼ button to select the desired video in the file 
list.
3.  Press the 
ENTER
E button or � (Play) button.
 
-
The selected file is displayed on the top with its playing time.
 
-
If video time information is unknown, playing time and the 
progress bar are not displayed.
 
-
During video playback, you can search using the 
◄ and ► 
button.
 
In this mode, you can play movie clips contained in a game, but 
you cannot play the game itself.
 
y
Supported Subtitle Formats
 
-
External
Name
File extension
MPEG-4 timed text
.ttxt
SAMI
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
.sub or .txt
SubStation Alpha
.ssa
Advanced SubStation Alpha
.ass
 
-
Internal
Name
Container
Format
Xsub
AVI
Picture Format
SubStation Alpha
MKV
Text Format
Advanced SubStation Alpha
MKV
Text Format
SubRip
MKV
Text Format
MPEG-4 Timed text
MP4
Text Format
 
y
Supported Video Formats
File 
Extension
Container Video Codec Resolution
Frame 
rate(fps)
Bit 
rate(Mbps)
Audio 
Codec
*.mp4
MP4
DivX 
3.11/4.x/5.1/6.0
1920x1080 6~30
30Mbps
MP3 / 
ADPCM / 
AAC
H264
1920x1080 6~30
30Mbps
AVC
1920x1080 6~30
30Mbps
MJPEG
640x480
6~30
10Mbps
*.avi 
*.mkv
AVI, 
MKV
DivX 
3.11/4.x/5.1/6.0
1920x1080 6~30
30Mbps
MP3 / 
AC3 / 
LPCM / 
ADPCM / 
DTS Core
MPEG4 SP 
/ ASP
1920x1080 6~30
30Mbps
H264
1920x1080 6~30
30Mbps
MJPEG
640x480
6~30
10Mbps
File 
Extension
Container Video Codec Resolution
Frame 
rate(fps)
Bit 
rate(Mbps)
Audio 
Codec
*.asf 
*.wmv
ASF
DivX 3.11 / 4.x 
/5.1 / 6.0
1920x1080 6~30
30Mbps
MP3 / 
AC3 / 
LPCM /
ADPCM 
/ WMA 
/ WMA 
Pro
MPEG4 SP 
/ ASP
1920x1080 6~30
30Mbps
H.264
1920x1080 6~30
30Mbps
*.ts 
*.trp 
*.tp
*.m2ts
TS
MPEG2
1920x1080 6~30
30Mbps
AC3 / 
AAC / 
MP3 / 
DD+ / 
HE-AAC
H. 264 BP / MP 
/ HP
1920x1080 6~30
30Mbps
*.dat 
*.mpg 
*.mpeg 
*.vob
PS
MPEG1
1920x1080 24/25/30
30Mbps
AC3 / 
MPEG / 
LPCM / 
AAC
MPEG2
1920x1080 24/25/30
30Mbps
H. 264 BP / MP 
/ HP
1920x1080 6~30
30Mbps
*.3gp
3GPP
MPEG4 SP 
/ ASP
1920x1080 6~30
30Mbps
MP3
H.264
1920x1080 6~30
30Mbps
*.flv 
*.swf
flash 
formats
H.264
1920x1080 6~30
30Mbps
MP3
Sorenson H.263 1920x1080 6~30
30Mbps
Other Restrictions
 
y
Video content will not play, or not play correctly, if there is an error in the 
content or the container.
 
y
Sound or video may not work if the contents have a standard bit rate/ 
frame rate above the compatible Frame/sec listed in the table above.
 
y
If the Index Table is in error, the Seek (Jump) function is not supported.
 
y
The menu may take longer to appear if the video’s bit rate exceeds 
10Mbps.
 
y
Video content can not be played, if there are many contents in one file. 
Video Decoder
Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not 
supported.
MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
H.263 is not supported.
GMC is not support.
Audio Decoder
Supports up to WMA7, 8, 9 STD, 9 PRO, 10 PRO
WMA 9 PRO and WMA 10 PRO support  5.1 channel. (LBR mode 
of WMA Pro is not supported)
WMA Lossless is not supported.
Music
3/15
I Love you
Jhon
Music 1
No Singer
Music 2
No Singer
Music 3
No Singer
Music 4
No Singer
Music 5
No Singer
I Love You
Jhon
1st Album
Pop
2010
4.2MB
01:10 / 04:02
SUM
E Pause   L Jump   T Tools   R Return
Playlist
1.  Press the 
◄ or ► button to select Music, then press the 
ENTER
E button in the Media Play menu.
2.  Press the 
◄/►/▲/▼ button to select the desired Music in the file 
list.
3.  Press the 
ENTER
E button or � (Play) button.
 
During music playback, you can search using the 
◄ and ► 
button.
 
� (REW) and μ (FF) buttons do not function during play.
 
Only displays the files with MP3 and PCM file extension. Other 
file extensions are not displayed, even if they are saved on the 
same USB device.
 
If the sound is abnormal when playing MP3 files, adjust the 
Equalizer in the Sound menu. (An over-modulated MP3 file 
may cause a sound problem.)
Photos
Image1024.jpg          1024x768 
2011/10/24 
3/15
E Pause   L Previous/Next   T Tools   R Return
Normal
1.  Press the 
◄ or ► button to select Photos, then press the 
ENTER
E button in the Media Play menu.
2.  Press the 
◄/►/▲/▼ button to select the desired photo in the file 
list.
3.  Press the 
ENTER
E button or � (Play) button.
 
NOTE
 
x
While a photo list is displayed, press the � (Play) / 
ENTER
button on the remote control to start the slide show.
 
x
All files in the file list section will be displayed in the slide show.
 
x
During the slide show, files are displayed in order.
 
x
During the slide show, you can adjust the slide show speed using 
(π) (REW) or (µ) (FF) button.
 
x
You can move to other file using 
◄ or ► button.
 
y
Supported Photo Formats
Image
Photo
Resolution
JPEG
Base-line
15360 x 8704
Progressive
1024 x 768
Other Restrictions
 
y
CMYK, YCCK Color space JPEG are not supported.
Playing Multiple Files 
 
Playing selected video/music/photo files
1.  Press the Yellow button in the file list to select the desired file.
2.  Repeat the above operation to select multiple files.
 
NOTE
 
x
The c mark appears to the left of the selected files.
 
x
To cancel a selection, press the Yellow button again. 
 
x
To deselect all selected files, press the 
TOOLS
 button and select 
Deselect All.
3.  Press the 
TOOLS
 button, and then select Play Selected 
Contents.
 
Playing the video/music/photo file group
1.  While a file list is displayed, move to any file in desired group.
2.  Press the 
TOOLS
 button, and then select Play Folder.
Media Play - Additional Functions
 
Videos/Music/Photos Play Option menus
When playing a file, press the 
TOOLS
 button.
Category
Operation
Videos Music
Photos
Title
You can move the other file 
directly.
c
Repeat Mode
You can play movie and music 
files repeatedly.
c
c
Picture Size 
You can adjust the picture size to 
your preference.
c
Picture Mode
You can adjust the picture 
setting. 
c
c
Sound Mode
You can adjust the sound 
setting.
c
c
c
Subtile Setting
You can play the video with 
Subtitles. This function only 
works if the subtitles are the 
same file name as the video.
c
Audio Language 
You can change the audio 
language if the video has more 
than one language.
c
Stop Slide Show / 
Start Slide Show
You can start or stop a Slide 
Show.
c
Slide Show Speed
You can select the slide show 
speed during the slide show.
c
Background Music
You can set and select 
background music when 
watching a Slide Show.
c
Zoom
You can zoom into images in full 
screen mode.
c
Rotate
You can rotate images in full 
screen mode.
c
Information
You can see detailed information 
about the played file.
c
c
c
Settings
Using the Setup Menu
 
Information: Select to view information on the connected device.
Other Information
Installing the Wall Mount Kit
The wall mount kit (sold separately) allows you to mount the TV on 
the wall.
For detailed information on installing the wall mount, see the 
instructions provided with the wall mount items. Contact a technician 
for assistance when installing the wall mount bracket. Samsung 
Electronics is not responsible for any damage to the product or injury 
to yourself or others if you elect to install the wall mount on your own.
Wall Mount Kit Specifications (VESA) 
 
The wall mount kit is not supplied, but sold separately.
Install your wall mount on a solid wall perpendicular to the floor. When 
attaching to other building materials, please contact your nearest 
dealer. If you install the TV on a ceiling or slanted wall, it may fall and 
result in severe personal injury.
Problem
Possible Solution
A “Mode Not Supported” message 
appears.
•  Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to 
resolution settings in this manual.
Caption on the TV menu is greyed out.
•  You cannot select Caption in the TV menu when watching content from a device connected via HDMI or 
Component.
•  Caption must be activated on the external device.
There is a plastic smell from the TV.
•  This smell is normal and will dissipate over time.
TV Signal Strength is unavailable in the 
Self Diagnosis Test menu.
•  This function is only available for digital channels from an Antenna / RF/Coax connection.
TV is tilted to the right or left side.
•  Remove the stand base from the TV and reassemble it.
The Channel menu is grey out 
(unavailable).
•  The Channel menu is only available when you select the TV source.
Your settings are lost after 30 minutes or 
every time the TV is turned off.
•  If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from 
Store Demo mode to Home Use mode using the Plug & Play procedure. Press the 
SOURCE
 button to select 
TV mode, go to 
MENU
 
→ Setup → Plug & Play → 
ENTERE
.
You have intermittent loss of audio or 
video.
•  Check the cable connections and reconnect them.
•  Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible 
enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
You see small particles when you look 
closely at the edge of the frame of 
the TV.
•  This is part of the product’s design and is not a defect.
POP (TV’s internal banner ad) appears 
on the screen.
•  Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup).
 
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark 
pixels on the screen. These pixels will have no impact on the performance of the product.
 
Some functions and pictures shown in this manual are available on specific models only.
 
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com 
→ Support → Downloads) by USB.
Storage and Maintenance
 
If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV.
 
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent 
scratches.
Do not spray water directly onto the product. 
Any liquid that goes into the product may 
cause a failure, fire, or electric shock.
Clean the product with a soft cloth dampened 
with in a small amount of water. Do not use a 
flammable liquid (e.g. benzene, thinners) or a 
cleaning agent.
License
TheaterSound, SRS and the 
 symbol are trademarks of SRS Labs, Inc.
TheaterSound technology is incorporated under licence from SRS Labs, Inc.
SRS TheaterSound™ provides the most immersive surround sound experience from the TVs built-in 
speakers, while maintaining steady volume and delivering rich bass and clear dialog.
DivX Certified® to play DivX® video up to HD 1080p, including premium 
content.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi 
Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx. com for more 
information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: 
This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) 
movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go 
to vod. divx.com for more information on how to complete your registration. Covered by one or more of 
the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certified® and 
associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.
Manufactured under license from Dolby Laboratories. Dolby and the 
double-D symbol are trademarks of Dolby Laboratories.
Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 
6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the 
Symbol, & DTS and the Symbol together are registered trademarks & DTS 
2.0 Channel is a trademark of DTS, Inc. Product includes software. © DTS, 
Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the 
HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC 
in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.
com) Open Source License Notice is written only English.
To send inquiries and requests for questions regarding open sources, contact Samsung via Email (oss.
request@samsung.com).
■ This product uses some software programs which are distributed under the Independent JPEG 
Group.
ICU License - ICU 1.8.1 and later
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and 
associated documentation files (the "Software"), to deal in the Software without restriction, including 
without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the 
Software, and to permit persons to whom the Software is furnished to do so, provided that the above 
copyright notice(s) and this permission notice appear in all copies of the Software and that both the 
above copyright notice(s) and this permission notice appear in supporting documentation.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR 
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS 
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT 
SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR 
ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES 
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF 
CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION 
WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or 
otherwise to promote the sale, use or other dealings in this Software without prior written authorization 
of the copyright holder.
All trademarks and registered trademarks mentioned herein are the property of their respective owners.
Problem
Possible Solution
There is a dotted line on the edge of 
the screen.
•  If the picture size is set to Screen Fit, change it to 16:9.
•  Change cable/satellite box resolution.
The picture is black and white.
•  If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 
on the TV.
When changing channels, the picture 
freezes or is distorted or delayed.
•  If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box reboots. It 
may take up to 20 minutes) 
•  Set output resolution of the cable box to 1080i or 720p.
Sound Problem
First of all, please perform the Sound Test to confirm that your TV audio is properly operating.
(go to 
MENU
 - Support - Self Diagnosis - Sound Test)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound is too 
low at maximum volume.
•  Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. 
The picture is good but there is no 
sound.
•  If you are using an external device, check the device’s audio output option (ex. you may need to change your 
cable box’s audio option to HDMI when you have a HDMI connected to your TV).
•  Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an 
inappropriate noise.
•  Check the cable connections. Make sure a video cable is not connected to an audio input.
•  For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.
•  Perform the Sound Test as explained above.
No Picture, No Video
The TV will not turn on.
•  Make sure the AC power cord is securely plugged into the wall outlet and the TV.
•  Make sure the wall outlet is working.
•  Try pressing the 
POWER
 button on the TV to make sure the problem is not the remote.  
If the TV turns on, refer to ‘Remote control does not work’ below.
The TV turns off automatically.
•  Ensure the Sleep Timer is set to Off in the Time menu.
•  If your PC is connected to the TV, check your PC power settings.
•  Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
•  When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes 
if there is no signal.
There is no picture/video.
•  Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).
•  Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV 
input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
•  Make sure your connected devices are powered on.
•  Be sure to select the TV’s correct source by pressing the 
SOURCE
 button on the remote control.
•  Reboot the connected device by reconnecting the device’s power cable.
Antenna(Air / Cable) Connection  
The TV is not receiving all channels.
•  Make sure the coaxial cable is connected securely.
•  Please try Auto Program to add available channels to the channel list.  
go to 
MENU
 - Channel - Auto program then select Auto and make sure the correct Cable TV signal type is set 
in the menu. There are 3 options. (STD, HRC and IRC)
•  Verify the antenna is positioned correctly.
No Caption on digital channels.
•  Check the Caption Setup menu. Try changing Caption Mode Service 1 to CC1.
•  Some channels may not have caption data.
The picture is distorted: macroblock, 
error, small block, dots, pixelization.
•  Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports 
and action movies.
•  A weak signal can cause picture distortion. This is not a TV problem.
Others
Purple/green rolling horizontal bars and 
buzzing noise from the TV speakers with 
Component cable connection.
•  Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-
top-box has a grounding issue. Replace the Component video cables with an HDMI connection.
The picture will not display in full screen.
•  HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
•  Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.
•  Adjust the picture size option on your external device or change the TV to full screen.
The remote control does not work.
•  Replace the remote control batteries with correct polarity (+/–).
•  Clean the transmission window located on the top of the remote control.
•  Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control 
does not turn the TV on or off, or adjust 
the volume.
•  Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for 
the SAMSUNG TV code.
 
NOTE
 
x
Standard dimensions for wall mount kits are shown in the table 
below.
 
x
When purchasing our wall mount kit, a detailed installation 
manual and all parts necessary for assembly are provided.
 
x
Do not use screws that do not comply with the VESA standard 
screw specifications.
 
x
Do not use screws that are longer than the standard dimension 
or do not comply with the VESA standard screw specifications. 
Screws that are too long may cause damage to the inside of the 
TV set.
 
x
For wall mounts that do not comply with the VESA standard 
screw specifications, the length of the screws may differ 
depending on the wall mount specifications.
 
x
Do not fasten the screws too firmly. This may damage the 
product or cause the product to fall, leading to personal injury. 
Samsung is not liable for these kinds of accidents.
 
x
Samsung is not liable for product damage or personal injury 
when a non-VESA or non-specified wall mount is used or the 
consumer fails to follow the product installation instructions.
 
x
Do not mount the TV at more than a 15 degree tilt.
 
x
Always have two people mount the TV on a wall.
Product 
Family
TV size in 
inches
VESA screw hole specs 
(A * B) in millimeters
Standard 
Screw
Quantity
LED-TV
19~22
75 X 75
M4
4
26
100 X 100
32~40
200 X 200
M6
46~60
400 X 400
M8
Do not install your Wall Mount Kit while 
your TV is turned on. It may result in 
personal injury due to electric shock.
Securing the TV to the Wall
Caution: Pulling, pushing, or climbing onto the TV 
may cause the TV to fall. In particular, ensure that your 
children do not hang over or destabilize the TV; doing 
so may cause the TV to tip over, resulting in serious 
injuries or death. Follow all safety precautions provided 
on the included Safety Flyer. For added stability, install 
the anti-fall device for safety purposes, as follows.
To prevent the TV from falling 
 
Since the necessary clamps, screws, and string are not 
supplied, please purchase these additionally.
1.  Drive the screws into the clamps and firmly fasten them onto the 
wall. Make sure the screws are firmly fixed into the wall. 
2.  Remove the screws from the back center of the TV, put the 
screws into the clamps, and then fasten the screws onto the TV 
again.
3.  Connect the clamps fixed onto the TV and the clamps fixed onto 
the wall with a strong cable and then tie the string tightly.
 
Verify all connections are properly secured. Periodically check 
the connections for any sign of fatigue or failure. If you have 
any doubt about the security of your connections, contact a 
professional installer.
 
Install the TV close to the wall so that it does not fall.
 
It is safe to connect the string so that the clamps fixed on the 
wall are equal to or lower than the clamps fixed on the TV. 
Untie the string before moving the TV.
Kensington Lock
The Kensington Lock is not supplied by Samsung. It is a device 
used to physically fix the system when using it in a public place. 
Refer to the manual provided with the Kensington Lock for additional 
information on proper use.
 
Please find a “K” icon on the rear of the TV. The Kensington 
slot is beside the “K” icon.
 
The position and color may differ depending on the model.
Display Modes (HDMI/DVI Input)
Optimal resolution
4003 series:1366 x 768@60Hz / 5003 series: 1920 x 1080@60Hz 
Horizontal 
Vertical 
Pixel Clock 
Sync 
1366 x 
1920 x 
Mode
Resolution
Frequency  Frequency  Frequency  Polarity 
768
1080
(KHz)
(Hz)
(MHz)
(H / V)
 640 x 350
31.469 
70.086 
25.175 
+/-
c
c
IBM
 720 x 400
31.469 
70.087 
28.322 
-/+
c
c
 640 x 480
35.000 
66.667 
30.240 
-/-
c
c
MAC
832 x 624
49.726 
74.551 
57.284 
-/-
c
c
1152 x 870
68.681 
75.062 
100.000 
-/-
c
 640 x 480
31.469 
59.940 
25.175 
-/-
c
c
 640 x 480
37.861 
72.809 
31.500 
-/-
c
c
 640 x 480
37.500 
75.000 
31.500 
-/-
c
c
 800 x 600
37.879 
60.317 
40.000 
+/+
c
c
800 x 600
48.077 
72.188 
50.000 
+/+
c
c
800 x 600
46.875 
75.000 
49.500 
+/+
c
c
1024 x 768
48.363 
60.004 
65.000 
-/-
c
c
1024 x 768
56.476 
70.069 
75.000 
-/-
c
c
1024 x 768
60.023 
75.029 
78.750 
+/+
c
c
VESA DMT
1152 x 864
67.500 
75.000 
108.000 
+/+
c
 1280 x 720 
45.000 
60.000 
74.250 
+/+
c
c
1280 x 800
49.702 
59.810 
83.500 
-/+ 
c
1280 x 1024
63.981 
60.020 
108.000 
+/+
c
1280 x 1024
79.976 
75.025 
135.000 
+/+
c
1366 x 768
47.712 
59.790 
85.500 
+/+
c
c
1440 x 900
55.935 
59.887 
106.500 
-/+ 
c
1600 x 900RB
60.000 
60.000 
108.000 
+/+
c
1680 x 1050 
65.290 
59.954 
146.250 
-/+  
c
1920 x 1080
67.500 
60.000 
148.500 
+/+
c
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solution. If none of these troubleshooting tips apply, visit 
samsung.com, then click on Support, or call Samsung customer service.
Problem
Possible Solution
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient 
features like the Eco Sensor or the Energy Saving feature. If you follow below step with your remote, you can turn 
these features off or on.
 
y
Energy saving : User Menu 
→ Setup → Eco Solution → Energy Saving
Component Connections /
Screen Color
If you find that the color on your Samsung television’s screen is not correct or black and White, first run a Self 
Diagnosis on the TV to make sure there are no device issues.
 
y
Self Diagnosis : User Menu 
→ Support → Self Diagnosis → Picture Test
 
y
If the test is ok, try making sure ;
 
y
Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have 
used the AV Out jack on your video source.
 
y
Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled 
Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the 
video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.
Screen Brightness
If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings 
you should check before calling for a repair.
 
y
Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go in to “Picture” on user Menu then try 
adjusting options mentioned above.
Unwanted Powering off
If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco 
friendly No Signal Power Off feature.
First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with 
the TV still on but, turns it off after a certain period of time so as not to waste energy.
 
y
Sleep Timer : User Menu 
→ Setup → Time → Sleep Timer
If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.
 
y
No Signal Power Off : User Menu 
→ Setup → Eco Solution → No Signal Power 
 
y
Auto Power Off : User Menu 
→ Setup → Eco Solution → Auto Power Off
Trouble Powering On
Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote 
and it will blink about 5 times before turning on.
If you find that you are having trouble powering on your Samsung television, there are a number of things to check 
before making a call to the service department.
 
y
If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you 
press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your 
keyboard or move the mouse. Then try turning your TV on.
If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If 
you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a 
signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite 
box remote control. If the screen displays the guide or info data, the problem is caused by the box.
Stand Assembly
•  If you have any trouble to assemble the stand though you refer to “Install the Stand” mentioned at separate guide.
Cannot find channel
•  Re-run plug and play.
Poor picture
First, perform the Picture Test and to see if your TV is properly displaying the test image.
Go to 
MENU
 - Support - Self Diagnosis - Picture Test
If the test image is properly displayed, the poor picture may be caused by the source or signal.
The TV image does not look as good as 
it did in the store.
•  If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to 
deliver HD (high definition) picture quality.
•  Cable/Satellite subscribers: Try HD channels from the channel line up.
•  Air/Cable Antenna connection: Try HD channels after performing Auto program.
 
Many HD channels are up scaled from SD(Standard Definition) contents.
•  Adjust the Cable/Set top box video output resolution to 1080i or 720p.
The picture is distorted: macroblock 
error, small block, dots, pixelization.
•  Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports 
and action movies.
•  A weak signal can cause picture distortion. This is not a TV problem.
•  Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.
Color is wrong or missing.
•  If you’re using a component connection, make sure the component cables are connected to the correct jacks. 
Incorrect or loose connections may cause color problems or a blank screen.
There is poor color or brightness.
•  Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness)
•  Adjust Energy Saving option in the TV menu. (go to 
MENU
 - Setup - Eco Solution - Energy Saving )
•  Try resetting the picture to view the default picture setting. (go to 
MENU
 - Picture - Picture Reset)
Support Menu
Self Diagnosis
 
Picture Test: Use to check for picture problems. If the problem 
continues to occur, check the color pattern.
 
Sound Test: Use the built-in melody sound to check for sound 
problems. 
 
Signal Strength: (digital channels only) An HD channel’s reception 
quality is either perfect or the channels are unavailable. Adjust 
your antenna to increase signal strength. 
 
Reset: Reset all settings to the factory defaults.
 
The PIN input screen appears before the setup screen.
 
Enter your 4-digit PIN. Change the PIN using the Change 
PIN option.
Software Upgrade
Software Upgrade can be performed by downloading the latest 
firmware from samsung.com to a USB memory device. 
HD Connection Guide
Refer to this information when connecting external devices to the TV.
Contact Samsung
View this information when your TV does not work properly or 
when you want to upgrade the software. You can find information 
regarding our call centers and how to download products and 
software.
Media Play
Enjoy photos, music and/or movie files saved on a 
USB Mass Storage Class (MSC) device.
P
POWER
MEDIA.P
 
Connecting a USB Device
1.  Turn on your TV.
2.  Connect a USB device containing photo, music and/or movie files 
to the USB jack on the side of the TV.
3.  When USB is connected to the TV, you can select Media Play 
(USB) in Application menu.
 
Using the Media Play Menu
SUM
▒ Change Device
E Enter    R Return
Media Play
Videos
1.  Press the 
MENU
 button. Press the 
▲ or ▼ button to select 
Application, then press the 
ENTER
E button.
2.  Press the 
▲ or ▼ button to select Media Play (USB), then press 
the 
ENTER
E button.
3.  Press the 
◄ or ► button to select an icon (Videos, Music, 
Photos, Settings), then press the 
ENTER
E button.
 
It might not work properly with unlicensed multimedia files.
 
Need-to-Know List before using Media Play (USB)
 
x
The file system supports FAT16, FAT32 and NTFS.
 
x
Certain types of USB Digital camera and audio devices may not 
be compatible with this TV.
 
x
Media Play only supports USB Mass Storage Class (MSC) 
devices. MSC is a Mass Storage Class Bulk-Only Transport 
device. Examples of MSC are Flash Card Readers. Devices 
should be connected directly to the TV’s USB port. USB HDD is 
not supported. 
 
x
Before connecting your device to the TV, please back up your 
files to prevent them from damage or loss of data. SAMSUNG is 
not responsible for any data file damage or data loss.
 
x
A USB device that requires high power (more than 0.5A) may not 
be supported.
 
x
Do not disconnect the USB device while it is loading.
 
x
The higher the resolution of the image, the longer it takes to 
display on the screen.
 
x
The maximum supported JPEG resolution is 15,360 x 8,704 
pixels.
 
x
If a file is corrupted or the TV does not support the file type, the 
“Not Supported File Format” message appears.
 
x
The TV cannot play MP3 files with DRM that have been 
downloaded from a for-pay site. Digital Rights Management 
(DRM) is a technology that supports the creation, distribution, 
and management of digital content in an integrated and 
comprehensive way, including protecting the rights and interests 
of content providers, preventing illegal copying of contents, and 
managing billings and settlements.
 
x
PTP device is not supported.
 
x
If the device is over-powered while connecting or using a USB 
device, the device may not be recognized or may malfunction.
 
x
If the TV has no input during the time set in Auto Protection 
Time, the Screensaver will run.
 
x
The power-saving mode of some external hard disk drives may 
be released automatically when your connect them to the TV.
 
x
If you use a USB extension cable, the TV may not recognize the 
USB device or may not be able to read the files on the device.
 
x
If a USB device connected to the TV is not recognized, the list of 
files on the device is corrupted, or a file in the list is not played, 
connect the USB device to a PC, format the device, and check 
the connection.
 
x
If a file you deleted from the PC is still found when you run Media 
Play, use the “Empty the Recycle Bin” function on the PC to 
permanently delete the file.
 
x
Photos only supports sequential jpeg format.
 
x
The scene search and thumbnail functions are not supported in 
the Videos. 
 
x
If the number of files and folders saved on a USB storage device 
is approximately over 4000, the files and folders may not appear 
and some folders may not be opened.
 
x
The maximum displayed number of files, including sub folders, in 
one folder of USB storage device is 2000.
 
x
The media may not be playing smoothly when using the device 
lower than USB 2.0.
Specifications
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
50°F to 104°F (10°C to 40°C)
10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C )
5% to 95%, non-condensing
Model Name
UN22ES4003
UN32EH4003
UN39EH5003
Display Resolution
1366 x 768 
1920 x 1080
Screen Size 
(Diagonal)
22" Class
(21,5" measured diagonally)
32" Class
(31,5" measured diagonally)
39" Class
(38,5" measured diagonally)
Sound
Output
3W x 2
5W x 2
10W x 2
Dimensions (W x H x D)
Body
 
With stand
20,4 X 12,5 X 1,9 inches
(518,9 X 319,7 X 49,0 (mm))
20,4 X 13,9 X 4,8 inches
(518,9 X 354,1 X 123,4 (mm))
29,0 X 17,4 X 3,6 inches
(738,4 X 444,0 X 93,2 (mm))
29,0 X 19,5 X 7,5 inches
(738,4 X 497,7 X 191,7 (mm))
35.2 X 20.9 X 3.6 inches
(895.9 X 532.5 X 93.2 (mm))
35.2 X 23.2 X 8.9 inches
(895.9 X 589.3 X 227.6 (mm))
Weight
Without Stand
With Stand
7,0 Ibs (3,2 kg)
7,2 Ibs (3,3 kg)
11,9 Ibs (5,4 kg)
13,2 Ibs (6,0 kg)
17.1 Ibs (7.8 kg)
21.6 Ibs (9.8 kg)
 
Design and specifications are subject to change without prior notice.
 
This device is a Class B digital apparatus.
 
For information about the power required and more about power consumption, refer to the label attached to the product.
 
Typical power consumption is measured according to Energy Star Program requirements for televisions.
[UE4003-ZX]BN68-04466C-ENG.indd   2
2012-05-21   �� 9:15:54