Samsung SCX-4828FN Guía De Instalación Rápida

Troubleshooting_ 82

•

Make sure the followings:

-

Check if your devices supports Samsung Private MIBs. (All the items in Configuration have dependency with MIB 
information inside the device. Only Location, Contact, and Host Name are linked to public MIB, RFC1213. See 
"MIB reference" on page 89)

-

Check if your devices have SNMP Write Community name correctly. SNMP settings should be required because 
this Configuration uses SNMP SET command. 

-

Check if your devices' SNMP Write Community name is same as SyncThru™ Admin 5's SNMP Write 
Community name. Otherwise, SNMP communication between your devices and SyncThru™ Admin 5 always 
fails. (See "Connection Settings" on page 31 for details)

The following table shows all the error codes SyncThru™ Admin 5  defines. You can see the error codes in pop-up window 
messages or log messages.

Failed to connect to the device.

Duplicate group name.

Blocked device.

Wrong credentials for local device discovery.

No local device found.

Wrong plug-in

Test print operation is not supported

Invalid file

The file does not support key

File does not exist

Permanent file type can not be deleted

HTTP Error

Device is inaccessible

Duplicate template name

Please select any value

Task successfully initialized, but some properties were not loaded

Device discovery

Invalid CSV format

No discovery settings selected

Template xxx already exists in the database

Account xxx already exists in the database

While authentication is on you cannot delete your active account xxx

Role xxx already exists in the database

LDAP server xxx already exists in the database

Cannot switch authentication on while no users are present in the system

Cannot switch authentication on while no users with "Admin" role

Wrong certificate file

Error sending test message