Samsung SCX-4100 Manual De Usuario

T

ROUBLESHOOTING

8.18

Copies are too light or too 

dark.

Use the "Darkness" feature to darken or lighten the 

background of the copies.

Smears, lines, marks or 

spots appears on copies.

• If defects are on the original document, use the 

"Darkness"

 feature to lighten the background of your 

copies.

• If no defects are on the original document, clean the 

document glass and underside of the document cover. 

See page 7.5.

Copy image is skewed.

• Ensure that the original document is positioned 

correctly on the document glass.

• Check that the copy paper is loaded correctly.

Blank copies print out.

Ensure that the original document is face down on 

the document glass.

Image rubs off the copy 

easily.

• Replace the paper in the paper tray with paper from a 

new package.

• In high humidity areas, do not leave paper in the 

machine for the extended periods of time.

Frequent copy paper jams 

occurs.

• Fan the stack of paper, then turn it over in the paper 

tray. Replace the paper in the tray with a fresh supply. 

Check/adjust the paper guides, if necessary.

• Ensure that the paper is the proper paper weight. 

75g/m

2

 (20 lb) bond paper is recommended.

• Check for copy paper or pieces of copy paper 

remaining in the machine after a paper jam has been 

cleared.

Fewer copies from the toner 

cartridge than expected 

prints out.

• Your original documents may contain pictures, solids 

or heavy lines. For example, they may be forms, 

newsletters, books or other documents that use more 

toner. 

• The machine may be turned frequently on and off.
• The document cover may be left open while copies are 

being made.