Samsung Networked Color Laser Printer CLP-300N Manual De Usuario

Solving Problems

6.2

For problems with the operation of your printer, refer to the 
table for suggested solutions.

The printer 
does not 
print.

The printer is not 
receiving power.

Check the power cord connections. 
Check the power switch and the 
power source.

The printer is not 
selected as the 
default printer.

Select Samsung CLP-300 Series 
as your default printer.

Check the printer for 

the following:

After locating the problem, clear it. 

If a printer system error occurs, 
contact your service representative.

• The printer cover is 

not closed.

• Close the printer cover.

• Paper is jammed.

• Clear the paper jam. See 6.3.

• No paper is loaded.

• Load paper. See 2.3.

• A toner cartridge is 

not installed.

• Install the toner cartridge. See 

The printer may be in 
manual feed mode 
and out of paper.

Check the message on the Smart 
Panel program window, add paper to 
the tray and press the Stop button 
on the control panel.

The connection cable 
between the 
computer and the 

printer is not 
connected properly.

Disconnect the printer cable and 
reconnect it.

The connection cable 
between the 

computer and the 
printer is defective.

If possible, attach the cable to 
another computer that is working 

properly and try to print a 
document. You can also try using a 
different printer cable.

The port setting is 
incorrect.

Check the Windows printer setting 
to make sure that the print job is 
sent to the correct port. If the 

computer has more than one port, 
make sure that the printer is 
attached to the correct one.

The printer may be 

configured 
incorrectly. 

Check the printer properties to 

ensure that all of the print settings 
are correct. 

The printer 
does not 
print. 

(continued)

The printer driver 
may be incorrectly 
installed.

Reinstall the printer driver; see the 
Software Section. Try printing a 
test page.

The printer is 

malfunctioning.

Check the LEDs on the control panel 

to determine if the printer is 
indicating a system error.

The document size is 

so big that the hard 
disk space of the 
computer is not 

enough to access the 
print job.

Get more hard disk space and print 

the document again.

Paper does 
not feed into 

the printer.

Paper has been 
loaded incorrectly.

Remove paper from the tray and 
reload it correctly. 
Check that the paper guides are set 
correctly.

There is too much 

paper in the tray.

Remove excess paper from the tray.

The paper is too 
thick.

Use only paper that meets printer 
specifications.

A print job is 

extremely 
slow.

The job may be very 

complex.

Reduce the complexity of the 

page(s) or try adjusting the print 
quality settings.
Adjust the print quality settings, 

such as reducing the resolution. If 
you have set the resolution to Best, 
change it to Normal or Draft. See 
the Software section.
Your printer prints A4-sized paper at 
16 ppm in black and white mode and 
4 ppm in color mode.

You may have printed 
a high density 
document  which 

consumes a lot of 
toner.

It usually takes more time than 
usual to print this kind of job. Be 
patient and wait.

If using Windows 98/
Me, the Spooling 

Setting may be set 
incorrectly. 

From the Start menu, choose 
Settings and Printers. Right-click 

the Samsung CLP-300 Series 
printer icon, choose Properties, 
click the Details tab, and then 

choose the Spool Settings button. 
Select the desired spool setting.