Samsung Networked Color Laser Printer CLP-300N Manual De Usuario

Descargar
Página de 91
Solving Problems
6.8
Troubleshooting Error Messages
When the printer experiences an error, the control panel will 
indicate an error message with the indicator lights and the 
Smart Panel program window will display to show the printer’s 
status or errors. Find the light pattern below that matches the 
printer light pattern and follow the solutions to clear the error.
LED status legend
LED pattern
Possible Problem and Solution
When the LED is blinking, the corresponding 
toner cartridge is low. Order a new toner 
cartridge. You can temporarily improve print 
quality by redistributing the toner. See 
When the LED is lit, the corresponding toner 
cartridge is almost empty. Remove the old 
toner cartridge and install a new one. See 
“Replacing Toner Cartridges” on page 5.3
• When the LED is lit, the corresponding 
toner cartridge is totally exhausted. 
Remove the old toner cartridge and install 
a new one. See “Replacing Toner 
• The lighting toner cartridge is wrong. Only 
install a Samsung toner cartridge, 
designed for your printer.
• A paper jam has occurred. To solve the 
• The front or top cover is opened. Close the 
front or top cover.
• There is no paper in the tray. Load paper 
in the tray.
• The waste toner container is not 
installated or full. Check the container.
• Your system has some problems. If this 
problem occurs, contact your service 
representative. 
symbol for green light on
symbol for red light on
symbol for red light blinking
symbol for light off
Common Windows Problems
N
OTE
: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/
2003/XP User’s Guide that came with your PC for further 
information on Windows error messages.
Problem
Possible Cause and Solution
“File in Use” message 
appears during 
installation.
Exit all software applications. Remove all software 
from the StartUp Group, then restart Windows. 
Reinstall the printer driver.
“General Protection 
Fault”, “Exception OE”, 
“Spool32”, or “Illegal 
Operation” messages 
appear.
Close all other applications, reboot Windows and 
try printing again.
“Fail To Print”, “A printer 
timeout error occurred.” 
messages appear.
These messages may appear during printing. Just 
keep waiting until the printer finishes printing. If 
the message appears in standby mode or after 
printing has been completed, check the 
connection and/or whether an error has occurred.
The printer does not 
print PDF file correctly. 
Some parts of graphics, 
text, or illustrations are 
missing.
Incompatibility between the PDF file and the 
Acrobat products:
Printing the PDF file as an image may solve this 
problem. Turn on Print As Image from the 
Acrobat printing options.
N
OTE
:It will take longer to print when you print a 
PDF file as an image.