Samsung SCX-4725FN Manual De Usuario

13.5   

<Troubleshooting>

Power has turned off 
then on and the 
machine’s memory 
has not been back 
up.

The job which you were 
trying to do before the 
power failure must be 
completely re-done.

The machine is 
waiting for a 
specified time 
interval to redial a 
previously busy 
station.

You can press Enter to 
immediately redial, or 
Stop/Clear to cancel the 
redial operation.

The scanner module 
is locked.

Unlock the scanner and 
press Stop/Clear.

The current date and 
time you entered is 
not correct.

Enter the correct date 
and time.

A toner cartridge is 
not installed.

Install a toner cartridge.

The toner cartridge 
you have installed in 
not for your 
machine.

Install a Samsung-
genuine toner cartridge, 
designed for your 
machine.

The toner cartridge 
installed is not a 
genuine cartridge.

Install the genuine toner 
cartridge.

The toner in the 
cartridge has run 
out.

This message appears 
when you turned off the 
Toner Empty Replace 
Toner message.
Install a new genuine 
toner cartridge.
You can keep printing but 
the quality cannot be 
guaranteed, and the 
product support is no 
longer provided.

The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem is 
corrected. If the problem persists, please call for service.

The toner in the 
cartridge has run 
out.

Install a new genuine 
toner cartridge. 
You can keep printing but 
the quality cannot be 
guaranteed, and the 
product support is no 
longer provided. 
You can configure not to 
see the Toner Empty 
Replace Toner 
message.

The lifespan of the 
toner cartridge is 
reached.

Install the genuine toner 
cartridge.

The toner cartridge 
is almost empty.

Take out the toner 
cartridge and thoroughly 
shake it. By doing this, 
you can temporarily 
reestablish printing 
operations.

Paper is jammed 
during printing.

Clear the paper jam. See page 13.1.

Paper sticks 
together.

• Ensure that there is not too much paper in the tray. 

The tray can hold up to 250 sheets of paper, 
depending on the thickness of your paper.

• Make sure that you are using the correct type of 

paper. See page 5.7.

• Remove paper from the tray and flex or fan the 

paper.

• Humid conditions may cause some paper to stick 

together.

Multiple sheets of 
paper do not 
feed.

• Different types of paper may be stacked in the tray. 

Load paper of only one type, size, and weight.

• If multiple sheets have caused a paper jam, clear 

the paper jam. See page 13.1.