Samsung SCX-4725FN Manual De Usuario

13.12   

<Troubleshooting>

Refer to Microsoft Windows 98/Me/2000/XP(32/64bit)/2003
(32/64bit) User’s Guide that came with your PC for further 
information on Windows error messages.

Faxes do not store 
in memory. 

There may not be enough memory space to store 
the fax. If the display shows the Memory Full 
message, delete from memory any faxes you no 
longer need and then try again to store the fax.

Blank areas 
appear at the 
bottom of each 
page or on other 
pages, with a small 
strip of text at the 
top.

You may have chosen the wrong paper settings 
in the user option setting. For details about paper 
settings, see page 5.7.

“File in Use” 
message appears 
during installation.

Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.

“Error Writing to 
LPTx” message 
appears.

• Ensure that the cables are connected correctly, 

and that the machine is switched on.

• If bi-directional communication is not turned on 

in the driver, it will also cause this message.

“General 
Protection Fault”, 
“Exception OE”, 
“Spool32”, or 
“Illegal Operation” 
messages appear.

Close all other applications, reboot Windows and 
try printing again.

“Fail To Print”, “A 
printer timeout 
error occurred.” 
messages appear.

These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in standby mode 
or after printing has been completed, check the 
connection and/or whether an error has occurred.

 (SCX-4725FN only)

The following situations are PS language specific and may occur when 
several printer languages are being used.

To receive a printed or screen-displayed message when PostScript 
errors occur, open the Print Options window and click the desired 
selection next to the PostScript errors section.

PostScript file 
cannot be 
printed.

The PostScript 
driver may not be 
installed correctly.

• Install the PostScript driver, 

referring to the Software 
Section.

• Print a configuration page 

and verify that the PS version 
is available for printing.

• If the problem persists, 

contact a service 
representative.

“Limit Check 
Error” message 
appears.

The print job was 
too complex.

You might need to reduce the 
complexity of the page or install 
more memory.

A PostScript 
error page 
prints.

The print job may 
not be PostScript.

Make sure that the print job is a 
PostScript job. Check to see 
whether the software 
application expected a setup or 
PostScript header file to be 
sent to the machine.

When print a 
document in 
Macintosh with 
Acrobat 
Reader 6.0 or 
higher, colors 
print 
incorrectly.

The resolution 
setting in the 
printer driver may 
not be matched 
with that in 
Acrobat Reader.

Make sure that the resolution 
setting in your printer driver 
matches that in Acrobat 
Reader.