Samsung HW-H7501 Manual De Usuario

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TROUBLESHOOTING
ENG
TROUBLESHOOTING
Before requesting service, please check the following.
The unit will not turn on.
• Is the power cord plugged into the outlet?
 
¼ Connect the power plug to the outlet.
A function does not work when the button is pressed.
• Is there static electricity in the air?
 
¼ Disconnect the power plug and connect it again.
Sound is not produced.
• Is the Mute function on?
• Is the volume set to minimum?
 
¼ Press the 
 
(Mute) button to cancel the 
function.
 
¼ Adjust the Volume.
The remote control does not work.
• Are the batteries drained?
• Is the distance between the remote control and 
main unit too far?
 
¼ Replace with new batteries.
 
¼ Move closer to the unit.
The TV SoundConnect (TV pairing) failed.
• Does your TV support TV SoundConnect?
• Is your TV firmware the latest version?
• Does an error occur when connecting?
• Reset the TV mode and connect again.
 
¼ TV SoundConnect is supported by some 
Samsung TVs released from 2012 on. Check your 
TV to see if it supports TV SoundConnect.
 
¼ Update your TV with the latest firmware.
 
¼ Contact the Samsung call centre.
 
¼ Press and hold the p button for 5 seconds to 
reset the TV SoundConnect connection.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
• Your subwoofer may not be connected to the 
main body of the product.
 
¼ Try to connect your subwoofer again.  
(See Page 15)
The subwoofer drones and vibrates noticeably.
• Try to adjust the vibration of your subwoofer.
 
¼ Press the EQUALIZER WOOFER button on your 
remote control to adjust its value (between SW-6 
and SW+6).