Samsung HT-J4550 Manual De Usuario

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Appendix
Symptom
Check/Remedy
If the HDMI output is set to
a resolution your TV cannot 
support (for example, 
1080p), you may not see a 
picture on your TV.
•  Press and hold the 5 button on front panel for more than 5 seconds with no disc 
in the product. All settings will revert to their factory settings.
No HDMI output.
•  Check the connection between the TV and the HDMI jack of the product.
•  Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
appears on the screen.
•  If random noise appears on the screen, it means that TV does not support HDCP 
(High-bandwidth Digital Content Protection).
DLNA function
You can see folders shared 
through DLNA, but cannot 
see the files.
•  DLNA shows only Photo, Music, and Movie files. It does not display other kinds of 
files.
Video plays intermittently.
•  Check if the network is stable. 
•   Check if the network cable is properly connected and if the network is overloaded.
The DLNA connection 
between the TV and PC is 
unstable.
•  IP addresses under the same subnetwork should be unique, otherwise IP collision 
can cause an unstable connection.
•   Check if you have a firewall enabled. 
If so, disable the firewall function.
BD-LIVE
The home cinema cannot 
connect to the BD-LIVE 
server.
•  Test whether the network connection is active by using the Network Status 
function.
•   Check whether a USB memory device is connected to the product.
•  The memory device must have at least 1GB of free space to accommodate the 
BD-LIVE service. 
You can check the available size in 
BD Data Management. (See page 32)
•  See if the BD-Live Internet Connection option is set to Allow(All). 
•  If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE 
service, an error occurs.
•  The USB memory device must have at least 1GB of free space to accommodate 
the BD-LIVE service. 
You can check the available size in 
BD Data Management. (See page 32)
 
When the factory default settings are restored, all stored user BD data is deleted.
Hereby, Samsung Electronics, declares that this equipment is in compliance with the essential 
requirements and other relevant provisions of Directive 1999/5/EC.
The original Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search 
Product Support and enter the model name.
This equipment may be operated in all EU countries.
02830M-HT-J4500 TK ENG -0317 .indd   40
2015/3/30   15:30:40