HP ProLiant DL360 Manual De Usuario
Service and Support
Offerings (HP Care
Pack Services)
Offerings (HP Care
Pack Services)
Hardware Services 4-Hour On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
U4496A
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
U4496E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4497A
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
U4497E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years
U4498A
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Electronic
U4498E
Hardware Services Next Business Day On-Site Service
Hardware Installation
U4506A
Hardware Installation, Electronic
U4506E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays.
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays.
U4507A
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic
U4507E
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays.
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays.
U4508A
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
U4508E
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays.
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays.
U4510A
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
U4510E
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
U4509A
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
U4509E
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
U4511A
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
U4511E
HP Care Pack Priority Services for ProLiant Servers - Priority Silver
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday - Friday, 8AM - 5PM local time, 2-hr response after hours
for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (2-5-
2 Part Number for Canada)
1-hr response, Monday - Friday, 8AM - 5PM local time, 2-hr response after hours
for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (2-5-
2 Part Number for Canada)
FM-M04E1-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (2-5-2 Part Number for Canada)
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (2-5-2 Part Number for Canada)
FM-M24E1-36
QuickSpecs
HP ProLiant DL360 Generation 3
Options
DA - 11504 Worldwide QuickSpecs — Version 38 — 12.13.2004
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