Samsung CLP-600 Manual De Usuario

Solving Problems

7.3

Half the 
page is 
blank.

The page orientation 
setting may be 
incorrect.

Change the page orientation in your 
application. For details, see the 
Software section.

The paper size and 

the paper size 
settings do not 
match.

Ensure that the paper size in the 

printer driver settings matches the 
paper in the tray.
Or, ensure that the paper size in the 

printer driver settings matches the 
paper selection in the software 
application settings you use.

The paper 
keeps 
jamming.

There is too much 
paper in the paper 
tray.

Remove excess paper from the tray.
If printing on special materials, use 
the Multi-purpose Tray.
Check that the paper size adjusters 
are set correctly.

An incorrect type of 
paper is being used.

Use only paper that meets printer 
specifications.
If printing on special materials, use 
the Multi-purpose Tray.

There may be debris 

inside the printer.

Open the access door and remove the 

debris.

The printer 
prints, but 
the text is 

wrong, 
garbled, or 
incomplete.

The printer cable is 
loose or defective.

Disconnect and reconnect the printer 
cable. Try a print job that you have 
already printed successfully. If 

possible, attach the cable and printer 
to another computer and try a print 
job that you know works. Finally, try 

a new printer cable.

The wrong printer 
driver was selected.

Check the application's printer 
selection menu to ensure that your 
printer is selected.

The software 
application is 
malfunctioning.

Try printing a job from another 
application.

The operating 

system is 
malfunctioning.

Exit Windows and reboot the 

computer. Turn the printer off and 
then back on again.

Pages print, 
but are 
blank.

The toner cartridge 
is defective or out of 
toner.

Redistribute the toner. If necessary, 
see page 6.2.
If necessary, replace the toner 

cartridge.

The file may have 
blank pages.

Check the file to ensure that it does 
not contain blank pages.

Some parts, such as 

the controller or the 
board, may be 
defective.

Contact a service representative.

When you 

are using 
Windows 
98SE, the 

illustrations 
print 
incorrectly 

from Adobe 
Illustrator.

The setting in the 

software application 
is wrong.

Select Download as Bit Image in 

the Advanced Options window of 
the graphic properties window. Print 
the document again.

The print 

quality of 
photos is not 
good. 

Images are 
not clear.

The resolution is set 

to Normal or 
Draft.

Change the resolution to 

Best and then try printing again.

The resolution of the 
photo is very low.

If you increase the photo size in the 
software application, the resolution 

will be reduced. Reduce the photo 
size.

Your printer 
has an odd 

smell during 
initial use.

The oil used to 
protect the fuser is 

evaporating.

After printing about 100 color pages, 
there will be no more smell. It is a 

temporary issue.