Sony vaio vgn-n11s-w Guía Para Resolver Problemas
5
GB
What should I do if the power indicator (Green) lights but my
computer screen stays blank?
computer screen stays blank?
Follow these steps:
1
Press and hold the power button for more than four seconds to check that the power
indicator goes out. Then turn on your computer again.
indicator goes out. Then turn on your computer again.
2
If your computer screen still stays blank, unplug the AC adapter, remove the battery
pack, and leave the computer for about a minute. Then plug in the AC adapter, install
the battery pack, and turn on the computer again.
pack, and leave the computer for about a minute. Then plug in the AC adapter, install
the battery pack, and turn on the computer again.
What should I do if my computer or software stops responding?
❑
It is best to turn off your computer using the Turn Off Computer option on the
Microsoft Windows Start menu, located on the taskbar. Using other methods, including
those listed below, may result in loss of unsaved data.
Microsoft Windows Start menu, located on the taskbar. Using other methods, including
those listed below, may result in loss of unsaved data.
❑
Click Start, point to Turn Off Computer, and then click Turn Off.
❑
If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously.
When the Windows Task Manager window appears, click Turn Off from the Shut
Down menu.
When the Windows Task Manager window appears, click Turn Off from the Shut
Down menu.
When the Windows Security window appears, click Shut Down.
❑
If your computer still does not turn off, press and hold the power button until the
computer turns off.
computer turns off.
❑
If your computer stops responding while playing a CD or DVD, press the
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from Windows
Task Manager.
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from Windows
Task Manager.
Pressing the Ctrl+Alt+Delete keys simultaneously or turning off your computer with the power
button may cause loss of data.
button may cause loss of data.
❑
Remove the AC adapter and battery pack.
❑
Try reinstalling the software.
❑
Contact the software publisher or designated provider for technical support.
What should I do if the battery indicator is flashing and my
computer does not start?
computer does not start?
❑
This symptom could be due to the battery pack not being installed properly. To resolve
this symptom, turn off your computer and remove the battery pack. Then install the
battery pack to the computer again. For details, see the supplied User Guide.
this symptom, turn off your computer and remove the battery pack. Then install the
battery pack to the computer again. For details, see the supplied User Guide.
❑
If the symptom persists after performing the above, it means the installed battery pack
is not compatible. Remove the battery pack and contact VAIO-Link.
is not compatible. Remove the battery pack and contact VAIO-Link.
What should I do if a message window, notifying of incompatibility
or improper installation of the battery pack, appears and my
computer enters Hibernate mode?
or improper installation of the battery pack, appears and my
computer enters Hibernate mode?
❑
This symptom could be due to the battery pack not being installed properly. To resolve
this symptom, turn off your computer and remove the battery pack. Then install the
battery pack to the computer again. For details, see the supplied User Guide.
this symptom, turn off your computer and remove the battery pack. Then install the
battery pack to the computer again. For details, see the supplied User Guide.
❑
If the symptom persists after performing the above, it means the installed battery pack
is not compatible. Remove the battery pack and contact VAIO-Link.
is not compatible. Remove the battery pack and contact VAIO-Link.