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Recovering your VAIO system
This section describes how to recover your computer system. 
Before starting the recovery process
What is a system recovery?
A system recovery is to restore your computer to its factory state. Perform a system 
recovery in the following cases:
Your computer has been infected with a computer virus.
Your computer has been unstable.
Your computer system is experiencing problems which cannot be solved through 
troubleshooting.
You have formatted the C drive on your computer by mistake.
You can recover your computer system from the hard disk drive (recovery partition) or 
recovery discs. You can also create your own recovery discs.
What is a recovery partition?
A recovery partition contains data for a system recovery and an application recovery on the 
hard disk. Normally, you cannot modify or delete the data on this partition. You can, 
however, modify or delete the data with commercially available software applications 
designed to modify partition information. Modifying or deleting the data may disable a 
system recovery.
Recovering your computer system can restore the preinstalled software only (except certain 
software). It cannot restore software applications that were installed on your own or the data you 
created after purchase.
Recovering your computer system cannot restore only the Windows operating system.
Certain preinstalled software applications include options to uninstall or install them. Note that 
the software applications installed or uninstalled by using such options may not work properly 
on your computer.
Installing a software application to modify partition sizes may disable a system recovery or 
recovery disc creation. Be sure to create recovery discs immediately after the computer is ready 
for use. See “Creating your own recovery discs” on page 4.
Note that recovering your computer system will delete all the data on the hard disk even if the 
hard disk is encrypted with the Windows BitLocker Drive Encryption (BitLocker) feature.
Before starting the recovery process
Recovering your computer system will delete all the data on the hard disk. Make sure 
you have the backup copy of your valuable data. 
Disconnect all peripherals from your computer and connect the AC adapter only to the 
computer before recovering the computer system.
Recovering your computer system restores all the settings to the factory default 
settings.
Make sure that you perform both a system recovery and an application recovery. Your 
computer may become unstable without performing the application recovery.