Gateway 7450R Manual De Usuario

Troubleshooting

The system does not recognize the diskette drive

The diskette drive will not read, write, or format

The diskette drive LED illuminates continuously

The device cables are
not installed correctly

Open the system, then check all cables between the
controller and the device.

Probable cause

Solution

The diskette drive may
be configured incorrectly

Restart your server, then press

to enter the BIOS Setup

utility. In the Boot | Removable Devices menu, make sure
that the diskette drive parameters are set correctly.

The drive cables are not
connected properly

Open the system, then make sure all cables are properly
connected to the controller card. The diskette controller is
integrated into the system board.

Probable cause

Solution

The diskette is not
IBM-formatted

Make sure that the diskette you are trying to format is
IBM-compatible. If it is, try reformatting it. If not, get another
diskette.

The disk is write
protected

Make sure that the write-protection window on the
upper-right corner of the diskette is closed (unprotected).

The diskette is corrupted

Run CheckDisk on the diskette. If errors are detected and
corrected, try accessing the diskette again.

Probable cause

Solution

The diskette is corrupted

Remove the diskette from the drive. If the light remains on,
try restarting the system.

The cable to the drive is
not connected properly

Open the system, then make sure the cable between the
diskette drive and its controller is properly connected. Make
sure that the pins are not bent or misaligned. The diskette
controller is integrated into the system board.

Probable cause

Solution

8507328.book Page 83 Thursday, February 15, 2001 11:28 AM