Toshiba portege r500 Manual De Usuario

190

❖

If another computer is on the same network, verify that it has 
network access, and can connect to the Internet. If, for 
example, the other computer cannot browse to a public Web 
site, the ISP’s (Internet Service Provider) service may be 
disrupted.

❖

Verify that the Service Set Identifier (SSID), or network name, 
is correct—i.e., that it matches the SSID assigned to the access 
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting 
and managing SSIDs.

❖

Check the Control Panel’s Device Manager to verify that the 
Wi-Fi

®

 adapter is recognized by the Windows

®

 operating 

system, and that the driver is loaded. Carefully note any error 
messages—these will be very helpful if you should confer with 
a support technician at a later time.

❖

Verify that the network connection is configured to obtain its 
Internet Protocol (IP) address dynamically:

Click Start, Control Panel.

Double-click Network and Internet Connections.

Right-click the name of your wireless network connection, 
then click Properties.

Select Internet Protocol (TCP/IP), then click Properties.

Select Obtain an IP address automatically.

Click OK, then click Close.

❖

Use IPCONFIG to verify that the computer has a useful IP 
address—one other than the private address of 
169.254.xxx.xxx assigned by Windows

®

.

❖

Click Start, then click Run...

❖

Enter 

Cmd

 and press 

Enter

.

❖

Enter 

IPCONFIG /ALL

 and press 

Enter

.

❖

The IP address for each active network adapter will be 
displayed.

❖

Connect your computer directly to your router or broadband 
modem, by plugging a standard CAT5 Ethernet patch cable 
(sold separately) into your computer's RJ45 Ethernet port. If 
your connection problem disappears, the problem lies in the 
Wi-Fi

®

 part of your network.

❖

Use the PING command to verify a connection to the gateway 
at 192.168.1.1 (a default gateway for most wireless routers).