Thermador CEM365 Manual De Usuario

English 10

Before calling for service, check these suggestions to avoid unnecessary service 
charges.

For handy reference, the serial tag information has been affixed to the back cover. 

For authorized service or parts information, call the number or write to the address 
listed inside the back cover. 

We want you to remain a satisfied customer. If a problem comes up that cannot 
be resolved to your satisfaction please let us know. Whether you write or call, 
please provide us with the Model Number, Serial Number and Date of Original 
Purchase or Installation.

Element cycles on the highest setting

This is normal. The temperature lim-
iter operates automatically to protect 
the glass ceramic surface from 
extreme high temperature damage.

Element cycles more than usual

•

Pan base is warped and not mak-
ing full contact with the heating 
surface.

•

Base diameter of pan is too small 
for the size of the element.

•

Pan ingredients have boiled dry.

•

Material of pan is a poor heat con-
ductor; heat transfers too slowly

A slight odor is noticeable when an 
element is turned on

•

This is normal with new cooktops 
and will disappear after several 
uses

Cooktop controls will not turn on 

•

Check the power source to see if 
a fuse has blown or if the circuit 
breaker tripped.

•

Check power supply.

Replacement razor blades for the 
scraper

•

The scraper is packaged with sin-
gle-edge, stainless steel blades. 
Use a standard single-edge blade 
for replacement.

Cooking results are not what was 
expected

•

The cooktop is not level.

•

Cooking pan does not fit the sur-
face being used.

•

Cookware is not the type or size 
recommended.

Green tint on white glass

•

This is normal and will disappear 
as the surface cools down.