SATURN 2007 outlook Manual De Usuario

Customer Assistance and Information ....... 504

Customer Satisfaction Procedure ............... 504
Online Owner Center ................................. 507
Customer Assistance for

Text Telephone (TTY) Users .................. 508

Customer Assistance Offices ..................... 508
GM Mobility Reimbursement Program ........ 509
Roadside Assistance Program ................... 509
Collision Damage Repair ........................... 513

Reporting Safety Defects ............................ 516

Reporting Safety Defects to the

United States Government ..................... 516

Reporting Safety Defects to the

Canadian Government ............................ 517

Reporting Safety Defects to Saturn ............ 517
Service Publications Ordering Information ... 518

Vehicle Data Recording and Privacy ......... 519

Event Data Recorders ............................... 520
OnStar ...................................................... 521
Navigation System ..................................... 521
Radio Frequency Identification (RFID) ........ 521

Section 7

Customer Assistance Information

503